Menu - Copper Kitchen

Went for an anniversary dinner and arrived at were seated properly but that was the very last thing that happened promptly. The restaurant was not busy but we w... read more Went for an anniversary dinner and arrived at were seated properly but that was the very last thing that happened promptly. The restaurant was not busy but we waited for about minuted before we were given water. Another few minutes and a waiter appeared he took our champaign everything seemed fine. We shared an appetizer and it was served within about minutes which was fine. Except that while we were still finishing a bus person took our plate before we even knew what was happening. Next course, a gazpacho and salad took another minutes so not sure why the hurry to take our appetizer. Then we waited and waited for a shared plate of grilled salmon—not complicated. At the waiter came and said our dinner was coming out. At I spoke with the manager—who apologized and said he would let me know what the problem was. At as we got up to leave without our dinner he brought our dinner and said the kitchen got “slammed” which was total BS since several tables that came after us had received their dinners. This place employees young in experienced staff and does not provide adequate training on proper procedure to provide honest respectful service. The manager is totally unable to manage the place and does not have a clue how to interact with customers. He offered to “take the salmon off our bill” which was grant of him since we never ate it. If you are looking for respectful, quality service I recommend you eat someplace else.

We had an extremely disappointing experience. The service was substandard and we could not get our beef cooked correctly. The food in the past was good which wa... read more We had an extremely disappointing experience. The service was substandard and we could not get our beef cooked correctly. The food in the past was good which was why we went back, but it was mediocre at best this time. Service was slow and inadequate. I will not be back.