Carvel - Holbrook

I picked up an ice cream cake for my grandson featuring a Minecraft design. I ordered half of the sheet cake as plain vanilla without cookie crunchies—just the... read more I picked up an ice cream cake for my grandson featuring a Minecraft design. I ordered half of the sheet cake as plain vanilla without cookie crunchies—just the way my grandson loves it! The other half was the classic chocolate and vanilla with chocolate cookie crunchies. They absolutely nailed it! My grandson was over the moon!

The management clearly doesn’t care! I ordered an extra thick chocolate shake and received mostly milk with just a splash of ice cream—it was basically just a g... read more The management clearly doesn’t care! I ordered an extra thick chocolate shake and received mostly milk with just a splash of ice cream—it was basically just a glass of milk. Seriously, you work at Carvel and can’t make a simple shake? I’m not trying to be petty since it was just a shake, but I paid for it and deserve what I ordered. I called twice to speak to the manager; both times I was promised a callback that never came. Looks like I’ll be heading to Baskin Robbins instead!

Management couldn't care less! Ordered an extra thick chocolate shake and got 95% milk and 5% ice cream I might as well have ordered a glass of milk I mean Camo... read more Management couldn't care less! Ordered an extra thick chocolate shake and got 95% milk and 5% ice cream I might as well have ordered a glass of milk I mean Camon you work at carvel and can't make a simple shake? Not looking to be petty here as it was only a shake but I did pay for it and do deserve to get what I paid for. Called twice and asked to speak with the manager, both times I was told he would call me back but he never did. I guess Baskin Robins it is!

I love their flying saucers. I purchased chocolate and vanilla flavors, and when I bought two, I got one 50% off. The total cost for two was under $20. If you o... read more I love their flying saucers. I purchased chocolate and vanilla flavors, and when I bought two, I got one 50% off. The total cost for two was under $20. If you only buy one, it will cost about $13.99, if I remember correctly. I appreciate the savings since I haven't won the lottery yet. Delicious!

I picked up an ice cream cake for my grandson that had a Minecraft design on it. I ordered one half of the sheet cake in vanilla, without any cookie crunchies,... read more I picked up an ice cream cake for my grandson that had a Minecraft design on it. I ordered one half of the sheet cake in vanilla, without any cookie crunchies, since that’s his favorite. The other half was a mix of chocolate and vanilla with chocolate cookie crunchies. They did an amazing job! My grandson was so excited!