Koi Express Japanese Steak - Hogansburg

The food here is excellent, but the service leaves much to be desired. They rarely answer the phone. On my last visit, I placed an order and waited over half an... read more The food here is excellent, but the service leaves much to be desired. They rarely answer the phone. On my last visit, I placed an order and waited over half an hour only to find out they hadn't received it. They did call me, but instead of leaving a message or following up, I was just left in the dark. The food is delicious, but the service is definitely a letdown.