Firehouse Subs Hixson
Menu
The menu of Firehouse Subs Hixson from Hixson contains about 20 different courses and drinks. On average you pay about $4.6 for a dish / drink.
Firehouse Subs Hixson, located in Hixson, TN, offers a delightful American dining experience with an impressive average rating of 3.9 stars. Open daily from 10:30 AM to 9:00 PM, it's the perfect spot to satisfy your cravings. To ensure you have a table waiting for you, call ahead at (423) 803-5999. Prefer to dine at home? You can conveniently place your order through Uber Eats or DoorDash. With a menu featuring vegetarian options, there's something for everyone. If you're in the mood for something similar, consider visiting Applebee's Grill Bar or LongHorn Steakhouse. We would love to hear about your dining experience, so feel free to leave a review!.
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Feedback
While Firehouse Subs offers delicious sandwiches and some accommodating options like gluten-free rolls, recent feedback highlights a troubling decline in customer service. Diners report long wait times, indifferent staff behavior, and issues with order fulfillment, including missing items. Although some patrons appreciate the quality of the food and occasional exceptional service, dissatisfaction with the staff's engagement and attention to detail has led many to reconsider future visits. A strong menu is overshadowed by frustrations regarding service consistency, leaving guests feeling undervalued in their dining experience.
When I had to switch to a gluten-free diet, I thought I'd have to bid farewell to Firehouse Subs for good. Fortunately, they now offer gluten-free rolls, and I'm delighted to say that the taste is just as incredible as it always was! Thank you for reintroducing gluten-free options into my life!
Without a doubt, this is the best Firehouse Subs I've ever been to. We visit every week, and the staff is always friendly, the restaurant is kept clean, and the subs are consistently delicious. I highly recommend this place!
The sandwiches at this place are incredible! My all-time favorite is the steak and cheese. You have to try adding mushrooms; it makes it even more delicious!
During my experience with this restaurant, the mobile app crashed twice while I was trying to enter my order and payment information. I asked for Italian dressing on the side, but shockingly, I received no dressing at all. Due to the issues with the app, I ended up placing my order in person, and it took around 15 minutes to receive just one sandwich, despite being the only customer in the restaurant. The staff was unhelpful and appeared indifferent to my needs. They may need to be replaced. If they don’t care about customer service, maybe the restaurant should rethink its operations altogether.
I have to say, the food at this restaurant is exceptional! However, the customer service is quite disappointing. I used to visit this place often, but I've been going less frequently because of the slow service and unwelcoming staff. I gave it another shot last night. There were three employees at the counter, and with two orders in front of mine, I ended up waiting 25 minutes for a sandwich. The sandwich was indeed fantastic, but the slow service is a significant problem.
Full Menu
Hot Specialty Subs
Small Firehouse Meatball$4.5Combos
Chip Combo$2.8Ice Cream Sandwich Combos
Cookie Combo$2.8Salads
Firehouse Salad, Turkey Breast$7.7
Firehouse Salad, Plain$5.8Kid's Combo
$4.3
More information
QR-code link to the menu

This restaurant offers
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