Menu - O'charley's

Service was fast and great. Rolls flat and not even 4 year old would eat them. My steak tasted ok but tough but baked potato was old and tough. Daughters sirloi... read more Service was fast and great. Rolls flat and not even 4 year old would eat them. My steak tasted ok but tough but baked potato was old and tough. Daughters sirloin tasted like hamburger steak and she didn't like it. This place use to be great years ago but not so much IMO.

I waited at the to-go window for 10 minutes and still didn't receive all of my order. I went back inside to speak with someone else, who then left to check on i... read more I waited at the to-go window for 10 minutes and still didn't receive all of my order. I went back inside to speak with someone else, who then left to check on it. They returned and said, "Oh, I guess they didn't inform you that we are out of [item]." No, they didn’t tell me anything. So I had to wait another 10 minutes for something I didn't even order. The service here really needs improvement; everything could be better. Now I remember why we rarely come here. It's quite frustrating.