Dunkin' - Hinsdale

I ordered an old fashion donut and was told that I could pick up my donut at the pickup window and said that I had a blessed day there were 3 people waiting for me. After 5 minutes, all the people were waiting, but I didn't. after another 2 or 3 minutes I went back to the cash register and told the same man who had taken my order that I wanted my money back. I was very frustrated, but was not rude. this young man turned me around because he frustrated me and chased me because he was impatient when they trained children. I didn't care to answer him. he continued to chase me while he got my refund when my wife stood at her knee, fell and told me God bless when he gave me my refund. he not only slanders his employees, but also his customers and goth with his arrogant attitude and through hiding behind gott. he was arrogant, rude and arrogant. don't go there. I'll never go back to dunkins.

These young are great! it was just the morning I parked at the nearby the same station. I came when I mentioned that I cannot bring an 18wheeler through them, they did not hesitate to connect me to a gojo. super helpful for trucker!

I love da dunkin donut coffee. Everyone I'm going to find one.

They are never are consistent with coffee. Ask for decaf and get regular coffee. Or order cold brew and it's warm. Also they're rarely open.

I gave 5 for Over the Years' Quality but lately it's been less than 4 Stars for order correctness and staff training, the pleasant service has been spotty. Was a regular for YEARS here, back when Chris the guy with the voice' (You know whom I mean if You were a Long time customer, he worked there 10 years ago for 5 years). Since then, I've had them pass me a leaking cup, to find out the RIM of the cup was messed up. I've been handed cups that didn't have the lid on, I've had to wipe coffee of my hand, and it's HOT. I DON'T get to say Please check the lid because it's not fair to hold up the line, but it's not fair to spill hot coffee on me when You can SEE the coffee is spilling! It's HOT, (it hurts I get that my hand is scarred, but Please don't add to it! I get they don't want to deal with travel mugs, I get they don't like using the app, but get the cashier to ask if we're paying by app, when You don't allow orders from the app, OFFER the receipt! Give us proof You messed up the order, without that paper, I couldn't justify going back to get the order corrected. Been coming here for years, usually the fastest in town between All 3 Exits, with the MOST consistent tasting coffee, but the staff attitude and training has lately been lacking. I'll return because it's the most consistent tasting coffee; the speed is quick but that comes with faults at times; staff needs to remember training (or they aren't trained well); they need to NOT use the cups with obviously messed up lids as well as making sure the lids are ON; make sure orders are checked for correctness, and receipts are OFFERED EVERY ORDER. Gone are the days of Chris, at Exit 3, or the old Walmart Dunkin; gone are the Emily service days, that manager had Exit 1 putting Exit 3 to shame years before Chris came along, and Jamie was the best at exit 1 for non management staff, but that was long ago and coffee cost less than 1.70 for an extra large, a LONG time ago. Now, even asking for the refill price, I'm paying over 2 dollars it's all Folgers coffee, I should just stop handing them my money and brew my own coffee and reuse all my travel mugs. Hard to do on a day trip though!