Ruby Lee's - Hilton Head Island
Ruby Lee's
Description
Ruby Lee’s blends soulful Southern cooking, crafted cocktails and regular live music in a cozy Hilton Head setting. Diners praise standout seafood, desserts and lively entertainment, while complaints note inconsistent food and slow service, reservation mix-ups, a brusque owner, cramped seating and a buggy, dimly lit patio. Expect an entertainment cover on band nights—great for celebrations if you can tolerate occasional service and quality lapses.
Images
Feedback
We ordered the wings to share and requested the sauce on the side, but they arrived completely soaked in sauce. On the bright side, the wings were enormous! The jambalaya was outstanding. The service started off great, but then it declined a bit. The music was fantastic, but do keep in mind that there is a cover charge, which is definitely worth it. Make sure to make a reservation!
Delicious food and fantastic entertainment! I had a wonderful evening. The atmosphere was small and cozy.
The patio furniture looked like it came from someone's home, and the silverware was mismatched. There were swarms of mosquitoes, and the only source of light came from a parking lot lamp shining down on us. Our waitress took our order but didn't return until it was time for the bill. We ordered lemon pepper wings, but they had no lemon—just salt and pepper. It took 40 minutes for our food to arrive, and when it did, the mac and cheese was dry, the sweet potatoes were undercooked and drenched in sugary water, and the salmon was not properly cooked. I tried to find the waitress to express my concerns, but she was nowhere to be found. The man with the remote from earlier, who I assume was the manager or owner, approached our table and only offered to box up the food. I didn’t want a to-go box; I wanted it taken off my bill! He insisted I had eaten the food, which was untrue since it was still on my plate. He offered 50% off my watered-down drink and the awful food, but that still left our bill at $85, including my husband’s meal. As a manager or owner, it’s unprofessional to walk around the restaurant sipping red wine in front of customers. Plus, his attitude was terrible! He never apologized for our waitress being absent. Instead, he came off as arrogant and condescending, as if he were above it all. All he had to do was communicate about any kitchen delays. Oh, and I noticed he was serving tables near us instead of our waitress! The live band could have been enjoyable, but the female singer was off-key and not suitable for the performance. The band itself was fine, but she was not. If you're considering this restaurant, I strongly advise against wasting your time and money here.
Outstanding! We had a great time the other night. Tim greeted us warmly and gave us a table right next to the stage. Little did we know how lucky we were (more on that later). Paula was our waitstaff and she was friendly and helpful. Our food came quickly, especially for a busy Sat night. We ordered shrimp and grits, fried chicken plate, seafood platter, and low country boil. All were flavorful and all of our portions were large enough to share, so everyone could have a taste. Then the band came in. Bowman Hill Experience. What a night! They played for almost 3 hours non-stop, including blues, old school, R&B, and even a couple of requests. Pam, the face of the group, was engaging, funny, and very talented. If you ever have the chance to see them, go out of your way if necessary. The night was a blast and we will be sure to return on our next visit to Hilton Head.
We vacationed from New Bern. This spot was wonderful. Friendly fun atmosphere. Food was excellent, service outstanding, clean, the band had us dancing the night away. Prices very reasonable.
Menu PDF
FAQ
More information
QR-Code for the menu
