Tai Pan - Hillingdon

I have never encountered such terrible owner and staff at a restaurant before! I went with my friends to celebrate a reunion, but unfortunately the food did not meet our expectations. Many of the dishes were served cold and the duck was extremely chewy and undercooked. We requested to have the service charge removed from our bill as a result. However, the manager reacted poorly when we explained our dissatisfaction, telling us not to return and suggesting we go to local shops with self checkouts instead. Their behavior was incredibly arrogant and condescending. Is this what the service charge is meant for? I strongly advise against visiting this restaurant at all costs.

I visited this restaurant for the first time last month with friends who have dined there before and highly recommended it. They were absolutely right! The service was friendly and efficient, and most importantly, each course was delicious. Unlike other places that tend to overuse MSG, the dishes at Tai Pan had distinct flavors whether it was seafood or chicken. I enjoyed my experience so much that I am planning to return this weekend.

I recently visited this restaurant for lunch. The service was quick and professional, and the food was delicious. Although it was a bit pricey, it was a pleasant overall experience.

My family decided to treat me with a takeaway from Tai Pan Restaurant in Northwood for my birthday. Having eaten here before I was really looking forward to the food, but to my surprise I was really dissatisfied with the food. 1. Chicken satay was over cooked and so dry! a really small portion The satay sauce that it came with was way to oily. 2. Crispy duck was dry and bland.3. Vegetable spring roll should be 6 in the portion ....we only received 2 mini spring rolls! and they didn't have much filling.... seemed like eating fried pastry.4. both the noodle dishes we ordered (Taipan fried noodles and special fried noodles) were way to dry and bland. It seemed as if some of the dishes had been made for a while and dried out, shocking how this restaurant thought it was acceptable to send food out like this. Real shame as we paid good money for what I would say below average food. We have had a few takeaways over the lockdown periods and I have to say this has been the worst.

The Restaurant appears to be nice. As a vegetarian they did serve us non veg food but despite that incident we returned regularly as the food was good but the service is rubbish. Attended on 31/10/2020 for an early 6pm sitting. Starters were cold/warm but did not complain. The mains arrived and I found a metal wire in food and complained they did not do anything about it. I asked to have an investigation but the manageress was so rude and was talking in the oriental language which I can only guess she was swearing. I explained that I would not want a wire to be eaten by a child or any human as it is dangerous. She was not interested. SERVICE, POORFOOD, OK BUT WOULD NOT GO AGAINCHARGES, OK, MORE LIKE WEST END PRICES BUT LOCALLYIf you want to be abused, poor service and the potential of having some foreign body in your food, good luck and be charged for the privilege..