Oriel - Hillingdon
Oriel
Description
Oriel Grande Brasserie at Heathrow’s Terminal 3 offers a range of dining experiences that can leave guests divided. While some diners rave about the fast service, friendly staff, and the appealing atmosphere, others express disappointment with bland dishes and inconsistent service. Many appreciate the gluten-free options and the efficiency of the staff, especially when time is of the essence. However, several reviews criticize the quality of the food, citing stale items and a lack of flavor. Overall, the restaurant caters well to travelers, but improvements in food quality and service consistency are needed for a better experience.
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Feedback
My experiences at this restaurant were wonderful. The staff are always friendly and polite, and the food is beautifully presented and delicious. The pork Schnitzel is especially fantastic. You would never guess you were in an airport restaurant. I highly recommend this place!
The staff at this restaurant were fantastic, efficient, and friendly. We enjoyed a starter, main course, dessert, as well as some wine and cocktails. The food was incredibly delicious, especially considering it was an airport restaurant! Our 7-hour layover was quickly passing by thanks to the great experience.
We were very satisfied with the service at this restaurant. We only intended to have a drink before our flight, but when our server Candy was so delightful, we decided to stay for a meal and another drink. The cheese we ordered was delicious, and we couldn't find any faults with our experience.
Great, lovely service. Wonderful person, pleasant and polite. Always paying attention to everyone’s needs.
The server was prompt and polite. Quality of service was very good. I only had Guinness and couple of desserts which were awesome.
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