Ham's - High Point

American, Tea, Cheese
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Ham's

Ham's
3.1 / 5 (3231 reviews)

Description

The overall consensus about Ham's restaurant seems to be a decline in quality from its heyday. Recurring complaints include slow service, cold and undercooked food, and cleanliness issues. Despite these drawbacks, customers have also mentioned positive aspects such as friendly servers, good food, and reasonable prices. However, it appears that the restaurant might benefit from improvements in management, staff training, and overall attention to detail. Despite mixed reviews, some patrons still find value in returning to Ham's for its comfortable atmosphere and satisfying dishes.

Last update: 17.01.2026 from: Theresa

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★ 3.1 / 5 from 3231 reviews
theresa-w-2
08.10.2023

Went to restaurant at 5:30 on a Tuesday evening. I waiter for the whole restaurant except the bartender. She was only helping people sitting at bar. Sweet tea was so sweet it was making us all sick. We asked for water 3 times but the server was so busy he kept for getting it. This was our last trip there, very poor service. Maybe the should be just be a bar.....

teodora-r
08.10.2023

Absolutely disappointed. I went here with my family and we had an amazing waitress. She was quick, very sweet, and got us everything we needed. Now the most important part... the food. There was 4 of us and we ordered wings (each one of us ordered our own. 3 plates came out and one was being made. The plate came after 5 minutes which was fine until i looked at it.. and it was not fully cooked.. Literally red. Not just one, but almost half of the wings uncooked. The waitress apologized and called the manager. The manager seemed a little too normal about the situation leading me to think that this isn’t the first time it happened at the restaurant. She although took the wings off the check and i’m pretty sure she took the drinks off too. I personally won’t be eating here again.

dlg-l
08.10.2023

Two of us went here today for the first time. The only seating available was in the bar area and it was seat yourself. It took forever for our female server to get to us. We ordered drinks and their nachos for an appetizer. The nachos were so soggy by the time they got to us. There were probably two servers out of all the staff there that we wished would have been our server. Our entrees took so long that we finally flagged down another server to get our server (who never checked the on us) to inform her we wanted to cancel the rest of the meal. She finally brought our check to us and said our food was FINALLY ready. We declined it, paid for drinks and appetizers, and went to Buffalo Wild Wings where we received impeccable service and much better food! We watch two separate groups walk in, sit down, and then leave after one minute at Hams…..wish we had done that. Worse server I’ve ever had anywhere! Don’t waste your money at this place!!!

l-w-3
08.10.2023

I recently had the worst dining experience at this restaurant. It took over an hour for our chicken wrap, grilled cheese, and sandwich to be prepared, and when we finally received our food, it was cold. To make matters worse, all three of us got sick with gastrointestinal issues after eating. I used to enjoy this place for a quick sandwich or drink, but after this experience, we will not be returning.

alisa-el-l
08.10.2023

I enjoyed the chicken tenders and tried a new beer. It was a bit bitter, but intriguing. The mac and cheese with pulled pork was just okay. Unfortunately, the customer service was lacking.

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