Fire Sticks - High Point

We arrived right at opening time, 4 PM, and were seated immediately. Our drink orders were taken promptly, and our waitress, Kayla, did an excellent job of mana... read more We arrived right at opening time, 4 PM, and were seated immediately. Our drink orders were taken promptly, and our waitress, Kayla, did an excellent job of managing our orders, refilling drinks, and ensuring we had everything we needed. We had a brief wait because they wanted to make sure no one else would be seated at the grill with us. Fortunately, no one else came, so we had the entire grill to ourselves since only two grills were in operation during our visit. Our chef was very entertaining and kept the kids engaged throughout the meal. The portions were generous, so be prepared to take home leftovers! We easily turned each serving into two meals, and we left the restaurant feeling completely stuffed. Our bill for three adult portions and one child portion came to $135, including the tip, and we each had a Coke to drink. Overall, everything was fantastic. We hadn't been to a hibachi grill since before COVID, so it was great to experience it again. Many hibachi restaurants have switched to takeout only, so we’re really glad this location is back to offering live shows!

From the moment our server approached our table, the service was disappointing. She was quite rude and even snapped at one of our guests to "wait a minute" when... read more From the moment our server approached our table, the service was disappointing. She was quite rude and even snapped at one of our guests to "wait a minute" when she was asked for salt, which was never brought to us. Throughout the night, our glasses remained empty for long periods, and one person even had water and a drink spilled all over them and their phone. The server never made eye contact with anyone and would only inquire if we needed anything as she passed by, making it difficult for us to respond. We had cake for the birthday celebration, but we had to call the manager to bring us silverware since the server had seemingly vanished. A night that could have resulted in a generous tip for her ended with only the added gratuity. I understand that everyone can have a bad night, but we all need to uphold a standard of customer service or risk losing customers. On a positive note, the food was still fantastic, and our chef did an excellent job. It’s just disappointing that what should have been a joyful family gathering turned out to be quite unpleasant.

We went for the food, not the experience. We had table service in the bar area. Our server Jason was excellent. The food was awesome and plentiful. I ordered th... read more We went for the food, not the experience. We had table service in the bar area. Our server Jason was excellent. The food was awesome and plentiful. I ordered the Samurai(chicken,shrimp,filet). My husband had chicken with extra mushrooms and a side ofnoodles.

The best Japanese I've had in FOREVER!!! FRESH AND HOT! Our server/bartender JASON was AWESOME and we DID NOT have to sit a a table full of people we don't know... read more The best Japanese I've had in FOREVER!!! FRESH AND HOT! Our server/bartender JASON was AWESOME and we DID NOT have to sit a a table full of people we don't know like some other Japanese restaurants!! WE WILL BE BACK????????????

Be sure to make a reservation; otherwise, you might have to wait for some time due to a shortage of staff. I had a fantastic experience at this restaurant. The... read more Be sure to make a reservation; otherwise, you might have to wait for some time due to a shortage of staff. I had a fantastic experience at this restaurant. The food wasn't what I anticipated, but watching the chef cook was a delightful treat. We ordered scallops, salmon, shrimp, and vegetable tempura for our appetizer. They also serve soup and salad, although the salad was quite heavily dressed. The restaurant itself was nice and clean, with a few benches near the entrance for waiting. All the staff members were friendly and accommodating.