Hooters - Hialeah

Seriously who turned off the touch tunes machine , wasn 't it working perfectly until I played one song???? I love coming to this hooters location. I 've been c... read more Seriously who turned off the touch tunes machine , wasn 't it working perfectly until I played one song???? I love coming to this hooters location. I 've been coming here since 2014. Today experience wasn 't the best. The food came out good as always. We finished our meals and drinks . I asked for the bill several times. The systems were down so I could pay with phone or card. The girl attending our table said the total amount was $110 and that the systems were down so they couldn 't print our tab. I placed $140 on the table before she walked off. We 're leaving through the front door and our waitress ran us down saying we can 't leave without paying the bill. I don 't know if we 're stereotyped for lord knows what but definitely it wasn 't the best experience and service this time around. But Except with the food. It was good. And please, don 't turn off the touch tunes when someone plays music he payed to listen. I payed for RICK JAMES give it to me baby and the STEVIE B spring love that never played because the machine was turned off. The song library on the machine is already filtered and there 's a huge amount of hip hop artist and songs that you cannot jam to already. So I was pretty bummed out with the whole experience today. But that 's just my luck I guess. Appreciate the shrimp tai

I'm just going to stop coming to this location. It's always an issue and I don't think it being in Hialeah helps, you're just ignored if you don't speak Spanish... read more I'm just going to stop coming to this location. It's always an issue and I don't think it being in Hialeah helps, you're just ignored if you don't speak Spanish. When we got there there was someone waiting in line to also sit outside but there were a few open tables and some people leaving. The hostess barely acknowledged the young girl in front of us and when she finally did she told her there was no outside seating even though they were cleaning up tables and there was clean open tables. She walks away ignoring us and the people behind us. Another server comes asking the hostess what is going on in Spanish and the hostess responds in a dismissive way like we are all invisible. The manager coincidentally was cleaning the tables and of course doesn't acknowledge any of us either. Another server greeted us and sat us. They messed up on my food, which already took awhile giving us wings that were completely not what we asked for. Our server was nowhere to be found. I was able to wave a server down to just ask if she could locate our server since the order was wrong and you would think it was the biggest bother. The server who seated us assisted us again (wish I remembered her name) and eventually our server appeared. No apologies or anything. Other table behind us also seemed to have an issue with the food and the manager seemed to be non chalant.

After a long day with me and Hubby being out with the kids looking for furniture, we smelled the delicious wings and saw the restaurant near Ashley's Furniture... read more After a long day with me and Hubby being out with the kids looking for furniture, we smelled the delicious wings and saw the restaurant near Ashley's Furniture and decided to stop and eat dinner here before going home. Our waitress was Mia and she was very nice and helpful while I determined drinks for the kids and myself. Also patient with me being undecided on getting the Buffalo shrimp appetizer versus the Buffalo shrimp wrap. I decided to try the wrap. My oldest got barbecue chicken windshield, my middle child got the sliders, my youngest who is a picky eater ate curly fries and onion rings because he didn't want any chicken. My Hubby got the jacked mild wings. As soon as I got my food, my middle child needed to go to the restroom, so I only got to take a pic. The bathroom had a small line so I came back out and then weren't back when I saw the line may increase. We waited since unfortunately there was only 2 stalls for a women's bathroom that is used for patrons and the waitresses. They should really look into getting more stalls for the level of people who frequent there. When I finally got back to the table and took my first bite into my wrap I then realized it was chicken and not shrimp. Mia was very apologetic as she realized she had put the order in incorrectly and worked to resolve it. While I waited, I had plenty to snack on, such as the curly fries and my husband's chicken wings since he got really full. Overall it was great to get out with the kids and we enjoyed having the TVs to watch the different basketball and football games playing. The last time I had Hooters was when we ordered delivery during the start of the pandemic which is where I started loving the Buffalo shrimp.

The food was cold, the waitress kept forgetting my table, the service was appalling, and the total experience was only a 3 out of 10. Undoubtedly my final visit... read more The food was cold, the waitress kept forgetting my table, the service was appalling, and the total experience was only a 3 out of 10. Undoubtedly my final visit to this place.

I'm a regular at Hooters for lunch several times a week. Love the food and the service read more I'm a regular at Hooters for lunch several times a week. Love the food and the service