Hever
Hever
Description
Hever Hotel presents a mixed bag of experiences. While some guests rave about the warm hospitality, excellent dining options, and luxurious accommodations, others highlight significant issues, particularly with customer service and room quality. Complaints about unresponsive staff regarding wedding inquiries and poor mattress conditions mar the overall impression. However, the venue's ambiance, especially during festive seasons, and the relaxing Shambala Spa receive commendation. Despite some negative feedback, many visitors appreciate the charming environment and attentive staff, particularly during special events like weddings. For those considering a stay, weighing reviews is essential, as experiences can vary significantly.
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Feedback
Lovely hotel. clean rooms, polite staff and delicious food.
My niece has been attempting to reach out to the hotel regarding her wedding in October, but has not received a response. It appears that she is not the only one experiencing this issue. The customer service is very poor.
The Shambala Spa is an incredible experience, with a relaxing massage that was pure bliss. The rooms are decent but a bit outdated. However, the dinner options are superb and definitely worth the money, although most dishes are priced at least £15.
Very nice! Nice area! Good beer!
Great Service,Friendly Staff,Great Food
Menu
Menu PDF
More information
QR-Code for the menu
