Lomo Grill - Hertford

We were hesitant to leave a tip given the poor service, but ultimately felt it would be rude not to when it was included in the bill. To make matters worse, they confused the bill by not removing the desserts we had canceled, and then informed us that we owed extra money even after we had already settled our previous charges. Overall, it was chaotic and quite disappointing, especially considering it came highly recommended by a friend. If you prefer attentive service, I would suggest looking elsewhere!

The food and menu options were great, but the service left much to be desired. I ordered drinks several times, but they never arrived. Additionally, I was charged a service fee without the option to decline it.

The dining experience was disappointing and overpriced. The drinks were as expensive as London's, but without any ambiance.

We're late for car problems. the booking was for 12:30 brunch, tried from 11 o'clock and there was no answer until 12:20 and was said I was calling too late, although they had just opened. Anyway, arrived at 12:45. the drink service with floorless prosecco was excellent. my glass was never empty. the food is not nice, ordered the burger that was dry, chips were very oily and tasted like used oil. At 1:30 o'clock he told us we had 20 minutes left and they had to move us out. at this point we had not begun to eat our main thing, and we were hastened to finish our main thing and were told we can eat dessert outside. around 1:50 they grabbed our table and pulled us out. the sun was out. dessert came 45 minutes later. we ordered the sorbet, which tasted like lemon concentrate and literally was a spoon (filled the dessert spoon with a small draw). there was a live DJ that deco was nice, the waiters were nice, but overall no great experience and will not come back.

Waguy burger was really dry and cold inside. expensive for what it is.