Reviews

Overall Total Score
3.5 out of 5
Very good | 5545 reviews

What Nick doesn't like about TGI FRIDAYS - Herndon:
They completely disregarded our reservation and told us that we would have to wait behind all of the walk-in customers. When I asked the point of making the reservation, the individual had no answer, wrote my name on the walk-in list and told me that “all these people came in first”. Once I knew that he had no concept of previously making a reservation to avoid that, my date and I just ended up leaving. The kids were... View all feedback. What Euna Howe likes about TGI FRIDAYS - Herndon:
Being the first and basically only customers in the restaurant, the service was substandard. We had to continually ask for refills, the food took forever (24 minutes for an appetizer) to come out. Overall, the food was great. The group I was with would have liked to have seen at least accommodating service. View all feedback.

Reviews from various websites

Menu
3.6 ★ from 35 reviews
Jamir
26.11.2022 - 20:42

SERVICE WAS SLOW BUT THE MEALS WE'RE GOOD. THE RIB SPECIAL IS A GREAT VALUE.

Tatyana
26.09.2017 - 18:34

Our reservation was right on the requested time. Waitress excellent with personality and service

Kenya
13.06.2022 - 20:44

Food was good, service was very good. The broccoli was over cooked for my taste, I like it crispy.

Aiden
26.11.2022 - 20:42

If you're a fan of the Jack Daniels ribs then by all means that is reason enough to go. Ours were great and always are very consistent. Service was good so no c...

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Dax
26.11.2022 - 20:42

Good Food and was glad they were open. Service was Quick and drinks were yummy

Despite some issues with reservations, slow service, and substandard food quality, the restaurant generally received positive feedback for its friendly and accommodating staff, consistent Jack Daniels ribs, and convenient location near a movie theater. While there were some complaints about uncooked broccoli and difficult-to-chew steak, the overall experience seemed to vary depending on the individual visit. Some diners were pleased with the service and atmosphere, while others were left disappointed by the lack of organization and attention to detail. It seems like the restaurant has some potential, but could benefit from improvements in certain areas to provide a more consistently positive dining experience for all patrons.

Doordash
4.2 ★ from 5300 reviews
Austin
05.01.2024 - 14:56

I was extremely disappointed with my experience at this restaurant. My order of 12 Traditional Wings came with Blue cheese instead of ranch dressing. The Crispy...

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Mary
05.01.2024 - 14:56

Perhaps it was because it was late at night, but the food at this restaurant was awful! The only good part of my meal was the side salad. My steak was completel...

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Jasmine
05.01.2024 - 14:56

Fries were Suggy, the broccoli was subpar. The only thing that was good was the ribs but it was missing the sauce.

Jordan
05.01.2024 - 14:56

The whiskey-glazed burger was disappointing due to the lack of sauce on it. It would be better to just order a regular cheeseburger and save your money.

Nathaniel
05.01.2024 - 14:56

My steak was barely edible. 3/4 of it ended up in the trash due to not being able to chew it. Broccoli was barely cooked. I like a little bit of life in my broc...

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Opentable
3.5 ★ from 18 reviews
Nick
22.10.2024 - 06:26

They completely disregarded our reservation and told us that we would have to wait behind all of the walk-in customers. When I asked the point of making the res...

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RenF
22.10.2024 - 06:26

Will I recommend-Maybe. Service was very slow. Took over 30 min to get our order. Asked for a 2nd drink which also took over half hour so we canceled and asked...

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Opentable
22.10.2024 - 06:26

There were 20 of us and we only had 1 Server. It took forever and our food was cold. Don’t recommend for a large group

Manatee65
22.10.2024 - 06:26

Service was great despite restaurant being busy. NY strips were tasty.

Sirved
3.1 ★ from 192 reviews

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