A&w - Hermiston

Based on the negative reviews I didn’t eat here. Kind of a bummer because I’m parked here for about a day and a half and I need to find something halfway decent. But this is to let management know that these reviews make a difference. If you have a bunch of negative reviews, you better take a look at what’s going on and make some changes. I don’t know how companies survive this kind of thing. This post pandemic world ain’t great sometimes.

After sing ads for the new cut Valley sandwich. I thought I would give it a try, The person who took my order seemed to really not want to be there. No smile very little interaction. I took the sandwich and fries to my truck To eat the fries were cold and the sandwich was horrific. I'm not sure how to describe it, but practically inadequate. The fish seemed to not be cooked all the way through and the bun was soggy. I have eaten here before and gotten a Burger that was fine. But the fries always seemed to be an issue. Probably won't be here again even though I come through about once a week.

We wary. These people will steal your money from your account, not give you your food, and then Rosa, the general manager, will just kinda shrug and tell you to pound sand. Save yourself time and grief and skip to the next spot.

Under new management. Service and food has improved drastically. A little pricey for fast food but worth it

Javier at A&W is truly exceptional! His commitment to providing outstanding customer service is evident in every interaction. With a warm smile and a genuine eagerness to assist, Javier creates a welcoming atmosphere that enhances the overall dining experience. His attention to detail and dedication to customer satisfaction make him a standout member of the A&W team. Javier's positive attitude and excellent service undoubtedly contribute to making A&W a fantastic place to enjoy delicious food with top-notch service.