Dunkin' - Henrietta

I love Dunkin and the app is great as well. I was in line did a mobile order and my order was ready by the time I got to the window read more I love Dunkin and the app is great as well. I was in line did a mobile order and my order was ready by the time I got to the window

The restaurant was short-staffed, and unfortunately, there was no manager available. I really empathize with the staff during this busy time. read more The restaurant was short-staffed, and unfortunately, there was no manager available. I really empathize with the staff during this busy time.

The staff at this restaurant is fantastic and friendly! We placed a special order on a Friday afternoon, and the young man and woman who assisted us were incred... read more The staff at this restaurant is fantastic and friendly! We placed a special order on a Friday afternoon, and the young man and woman who assisted us were incredibly helpful and kind. I've shared my positive experience with a few friends because I'm so impressed. This has quickly become our favorite new spot to visit!

I ordered hash browns from the drive-thru, only to find out they were cold by the time I hit the road. It's disappointing that the staff didn't notice when they... read more I ordered hash browns from the drive-thru, only to find out they were cold by the time I hit the road. It's disappointing that the staff didn't notice when they put the small hash brown bags into the larger bag. The hash browns weren't even a little bit warm.

My husband and I visit this location frequently, and we've only had one instance when our order didn't meet our expectations. However, that experience wasn't en... read more My husband and I visit this location frequently, and we've only had one instance when our order didn't meet our expectations. However, that experience wasn't enough to stop us from coming back. This Dunkin' is our favorite and the one we rely on in the area.