Reviews

Overall Total Score
3 out of 5
Good | 102 reviews

What R Mtz doesn't like about Cold Stone Creamery:
Terrible service I received from Tatum! Im not sure if shes new or not… but she was on FaceTime when there was a line of customers! She started my ice cream before the rest of my family yet I was the last one to get it… and the outside cup was messy. If shes new… she needs training. If shes not… she needs to be reevaluated! View all feedback. What Peter W likes about Cold Stone Creamery:
Ordered an ice cream cake for a birthday, non-custom. The cake was delicious, and the staff person was very helpful in letting me know about how to ensure the cake was delivered in tact and how to store and serve. The cake was a hit. Definitely recommend Cold Stone Creamery for their awesome cakes and service! View all feedback.

Reviews from various websites

Restaurantji
3.0 ★ from 102 reviews
Peter
26.05.2024 - 12:51

Ordered an ice cream cake for a birthday, non-custom. The cake was delicious, and the staff person was very helpful in letting me know about how to ensure the c...

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R
26.05.2024 - 12:51

Terrible service I received from Tatum! Im not sure if shes new or not… but she was on FaceTime when there was a line of customers! She started my ice cream bef...

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Bianca
26.05.2024 - 12:51

Friendly staff! Taylor always has a smile on her face and suggests great new concoctions. We love it there in Helotes!

Wendy
26.05.2024 - 12:51

Went in to get a Treat Founders day is my fav...walked in about 8:15 or so it's Labor Day evening no greeting no hello nada. did not catch her name but she had...

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Dannielle
26.05.2024 - 12:51

The ice cream here is great and I especially like that you can create your own concoction. What I dont like about this location is tht I have went here about 5...

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