Hamburg - Heist-op-den-Berg

The food we ordered was delicious and the sweet potatoes were perfectly cooked. The burned cheese cake was okay. It was a bit too sweet for my taste, but everyone has different preferences. However, my husband loved it.

Comfortable location. Friendly staff. This time it was good because we only had coffee, but a few years ago I had a less good experience. There was a string in the food and the burger was not cooked enough. When we brought this up to the staff, they replied that it was from the previous shift and they didn't change anything, yet we still had to pay the full amount. It's not very pleasant to be hungry but still have to pay. I didn't want to give them a star at that time. I ended up there this time because other cafes were closed. I hope they have better customer service now.

I am disappointed that there was not more consideration for vegan options on the menu. A dish labeled as vegan should truly be vegan. The mayonnaise on the salad was clearly not vegan. I expect better in the future. I hope they show more respect for the vegan customers and their dietary choices.

There are many options available with mediocre sauces, but it's passable. Having three choices is definitely a plus.

This restaurant serves three vegan burgers on their menu: "The Vexican," "To Bark or Not to Bark," and "Hot Chick."