Sean Og - Heidelberg

Was stood at the bar for over 10 minutes. The bar staff did look up at us 5/6 times and still ignored us even tho he could see money in our hands. It took one g... read more Was stood at the bar for over 10 minutes. The bar staff did look up at us 5/6 times and still ignored us even tho he could see money in our hands. It took one girl who was sat at the bar to get the bar staffs attention and even then they didn’t serve us for another 5 minutes. All we wanted was one quick pint and then to move on. The bar was not overly busy, they seemed preoccupied with everything else but the customers at the bar. More American stuff in the bar than Irish

I booked a table for two for dinner last week. We were cheated with a table, providing 2 seats at the counter near the toilet in the dirtiest corner. Needless t... read more I booked a table for two for dinner last week. We were cheated with a table, providing 2 seats at the counter near the toilet in the dirtiest corner. Needless to say, we left it. Arrogant staff. Bad service. Dirty tables. Not recommended.

Service was amazing, great vibe. Horrible food they had nothing Irish but Fish and chips and the fish was burnt outside and soggy inside. Other meals tasted li... read more Service was amazing, great vibe. Horrible food they had nothing Irish but Fish and chips and the fish was burnt outside and soggy inside. Other meals tasted like nothing.

Went in to eat and unfortunately had some hair on the food, which i had tocsend back. Ordered a glass of water while we waited (which came from the tap) and was... read more Went in to eat and unfortunately had some hair on the food, which i had tocsend back. Ordered a glass of water while we waited (which came from the tap) and was charged €5 for it. No acknowledgement of the mess up with thenfood. Staff were friendly though but would still give this place a miss.

Talking for the hotel Sorry, but this is not a hotel. Just a sleeping room, where you need to walk through the storage area of the restaurant. And check-in is n... read more Talking for the hotel Sorry, but this is not a hotel. Just a sleeping room, where you need to walk through the storage area of the restaurant. And check-in is not possible before the restaurant opens. Location : 5 Service: 2 Room: 2