Dunkin' - Hebron
Dunkin'
Description
At this Dunkin location, recent renovations and attentive morning crews sit alongside inconsistent service: terrific, affordable coffee and takeout at times, but frequent order mistakes, understaffing, and occasional curt interactions at the counter or window. The space is cozy and modern with free on-site parking and a drive-thru, making it ideal for commuters and breakfast runs—yet expect longer waits and limited donut selection during busy events.
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I normally don't write ill things about my adorable little hometown, but I gotta say I am truly disappointed. Seven out of the ten times you'll get a coffee that tastes worse than dirt, today was one of those days. After a long shift, I brought my coffee back asking for either a replacement or a refund. Whoever was at the other end didn't fully ask my order. Just a simple caramel macchiato they didn't a size they didn't ask if it was hot or cold. So when I pulled up to the window, the young girl, I had a medium-sized iced caramel macchiato. I had only ordered a small hot caramel macchiato. She looked at me pissed off already, knowing that she had just made an extra coffee to go to waste.. At that point, I had just asked for a refund. She tapped her nails and rolled her eyes. We were both annoyed with one another. I went to hand her back my coffee, thinking that they would either need to take it or to see that I had purchased something earlier. She recoiled as if I was handing her something atrocious. A simple explanation as to why she could not take the coffee would have been better done her response. I took my refund and left. I've given too many chances to this location. They are not worth your time or your money.
Very concerned about the cleanliness. The tables, floors and bathrooms should not have passed the morning inspections. Maybe better next time. Service: Dine in Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 3
All lights on, pull up to a pre recorded message at the drive thru speaker saying we are closed, please come back during our normal business hours. This was at 6:44pm on a Saturday. Hours say open until 8pm.
The waiters were slow, disregard customers Parking: Just park Service: Dine in Meal type: Other Price per person: $1–10 Parking space: Plenty of parking Parking options: Free of charge parking lot
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FAQ
More information
QR-Code for the menu

