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Contribute Feedback What David Wheeler likes about Arby's:
My favorite Arby's, fast and friendly service. The drive-thru seems to be much faster than most other Arby's locations, which is much appreciated.Kid-friendliness: Kid friendly, high chairs are available.Parking: Ample, good size with plenty of spaces.Wheelchair accessibility: This restaurant is wheelchair accessible, with good parking. View all feedback.
What Theresa Rose doesn't like about Arby's:
We dined in and it was obvious that they don't get very many customers in the restaurant. We had to go to the counter for everything, including ice and napkins. The staff were standing right behind the counter playing on their phones while one employee was taking care of our needs. If you are going through the drive thru, you should have a decent experience. But if you are looking to dine in somewhere, you might want... View all feedback.
Normal Arby's fare. Had a few 2-for-$7 deals, and they were a good value. Did not receive any marinara sauce, but it was not a huge deal.
I ordered a double cheddar classic, large meal, with extra cheese. I received a single with hardly no cheese and a small drink with a small fry. My fiance ordered a single classic cheddar with mozzarella sticks deal. He got no cheddar. $25 and some change to be continuously ripped off at this specific location!!! It doesn't matter what thime of day you go, they're not concerned with getting your order out in a timely manner or getting your order right, for that matter. SMH it's sad that you have to drive to Florence to get any kind of decent fast food.
We dined in and it was obvious that they don't get very many customers in the restaurant. We had to go to the counter for everything, including ice and napkins. The staff were standing right behind the counter playing on their phones while one employee was taking care of our needs. If you are going through the drive thru, you should have a decent experience. But if you are looking to dine in somewhere, you might want to consider another place to eat.
Hit the drive thru here often . Great Arby's. Staff is pleasant and friendly. My order is always accurate and food is hot and fresh. Except ice cream related stuff like shakes. Those are cold. Drinks too. I digress. I trust this place and have given this location a lot of repeat biz.Parking: Tons of spaces. Easy to get back on 237.
If you're thinking about going to this Arby's just don't. I've been to this Arby's twice and best experiences have been awful. Last experience today went to the drive-thru. Ordered my food. Wasn't able to give me a total at the drive-thru. Had to come to the window for the total set at the window for 5 minutes. And had nobody acknowledged that I was there so I just went ahead and drove off. I seen a male and female employee inside behind the counter eating and messing around instead of taking care of the customer. There were absolutely no customers inside and I was the only one in the drive-thru. This will be my last time I will go to this location.
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