Subway - Hearst

Sandwiches, Fast Food, Meat

Subway

★ 3.1 / 5 (930 reviews)

Metro, a local sandwich shop, often leaves diners divided in opinion. While some patrons appreciate the friendly charm and engaged ownership, others express disappointment with inconsistent service and stingy toppings. Reviews highlight a lackluster atmosphere and occasional unprofessional behavior from staff, detracting from an otherwise convenient dining option. Menu items, though diverse, have come under scrutiny for their value, with some sandwiches deemed overpriced for their offerings. Amid the struggles faced by many eateries post-pandemic, Metro’s overall experience appears to ride the rollercoaster of customer service, leaving some diners hopeful for improvement while others vow not to return.

Last update: 17.01.2026 from: Aaron

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★ 3.1 / 5 from 930 reviews

Was User at Subway a mag?
It wasn't great. Unfortunately, there are very few options for food in this city. It seems like many of the mom-and-pop restaurants have closed down because of the pandemic. View all feedback.

What User dislikes about Subway:
Biggest gripe I have about this subway is when I asked for spinach they gave me what they had (which wasn't much) and didn't even offer to grab another bag to add to my sub... They were very cheap with the toppings is the best way I could put it, and the employee wasn't very cheerful or enthusiastic like other subways... (Ended up going to this subway once in my 4-6 weeks of being there for work. View all feedback.

★ ★ ★ ★ ★

We travel through Canada and this is the worst subway in all Canada. avoid it! very rude staff!

★ ★ ★ ★ ★

Typical subway like all others in our country lol. the service is friendly and how it should be.

★ ★ ★ ★ ★

All employees (especially the owner) seems to have an attitude here. Especially if you are not from there community and don’t speak there community language.

Aaron

16.01.2024

★ ★ ★ ★ ★

I arrived at 7:40am and was greeted by a very nice employee who made my sub. Everything was super good and very fresh! Woo!

Amelia

16.01.2024

★ ★ ★ ★ ★

The employee who worked during an afternoon/evening shift in early December was not very friendly. When I asked for extra lettuce, he only gave me two small shreds. Similarly, when I requested a small amount of mayo and extra sub sauce, he gave me an excessive amount of mayo. Despite my request to remove some of the mayo, he seemed reluctant. However, when I returned a couple of weeks later hoping to encounter a different staff member, he was there again. To my surprise, he was extremely pleasant, laughing, joking, and polite. This experience reminded me that everyone can have bad days, and it's important not to judge someone based on one interaction. I chose not to disclose the employee's name or speak to the manager because I realized that he may have been dealing with personal challenges. It's crucial to consider that individuals may be facing difficult situations in their personal lives that could affect their behavior at work. Before making a complaint, it's essential to give them a second chance and consider their circumstances.

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