Applebee's - Hazard

Bertha is amazing! Every visit to our neighborhood Applebee's is a fantastic experience. The service is excellent, the food is delicious, and the drinks are won... read more Bertha is amazing! Every visit to our neighborhood Applebee's is a fantastic experience. The service is excellent, the food is delicious, and the drinks are wonderful!

I know they have some poor reviews, but I've never had a bad experience in the food quality. Staffing seems to be an issue. Very satisfied with servers but they... read more I know they have some poor reviews, but I've never had a bad experience in the food quality. Staffing seems to be an issue. Very satisfied with servers but they are spread pretty thin. They work very hard! I love going here to spend time with family and have dinner.

Hazard Applebee's is one of the best! I had a waitress by the name of Tiff Shields. She was so nice and willing to help anyway she could. I definitely recommend... read more Hazard Applebee's is one of the best! I had a waitress by the name of Tiff Shields. She was so nice and willing to help anyway she could. I definitely recommend this restaurant.

Food is cold and service sucks.... even if you can get someone's attention it takes forever. do yourself a favor and go somewhere else, anywhere else is better... read more Food is cold and service sucks.... even if you can get someone's attention it takes forever. do yourself a favor and go somewhere else, anywhere else is better then this place

I don't think I've ever given a 1 star before. Sheesh! I arrived at 6:44pm, just happened to look at my phone and noticed it. Took another 4 mins till someone c... read more I don't think I've ever given a 1 star before. Sheesh! I arrived at 6:44pm, just happened to look at my phone and noticed it. Took another 4 mins till someone came by and noticed no waitress or waiter had stopped by and asked if I would Jesus a drink. Another 3 mins till my Pepsi showed up. Waitress finally came over after another 4 mins. Now, 4 mins may not seem too long. But, there were quite a few empty tables and I noticed one waitress not doing anything. Turns out almost all the customers had been seated in my waitress's area. Ordered a chipotle chicken wrap and fries. Fries were like warm and rubbery. Wrap was warm, after eating half I opened up the remains half to find only about 10 little 1/4 cubes of what I hope was chicken. It was then getting busier, so rather than Boyce my concerns , I decided to cut my losses and pay my bill and go. Took another 4 mins (yeh, I know, another 4? till the host walked by and I asked for my check. When the waitress came (only 2 mins this time! she had to go back and deduct my 10% off as I was a guest at a neighboring hotel. Took her another FIVE minutes to recalculate the bill. Not a good night. Perhaps the locals aren't expecting much so they are ok with it. Sorry folks. Just isn't happening.