The Rockpool - Hayle

Lula at The Rockpool, over priced, poor quality, forgot to bring our mains but I wish they hadn’t bothered. Was really looking forward to ribs and seafood, what... read more Lula at The Rockpool, over priced, poor quality, forgot to bring our mains but I wish they hadn’t bothered. Was really looking forward to ribs and seafood, what a disappointment!! I could genuinely do 10 times better myself at home, and I’m an average cook. Really annoys me when you pay good money and get **** food.

Issued with a £100 fine for overstaying a paid parking session in the Rockpool's car park by a few minutes. Our toddler was having a meltdown. Car park was 3/4... read more Issued with a £100 fine for overstaying a paid parking session in the Rockpool's car park by a few minutes. Our toddler was having a meltdown. Car park was 3/4 empty at the time. Appeal rejected. Disgraceful. Avoid these profiteers!

Came here on New Years day with friends and family. Ordered the crispy bacon and cheese skins salad. The food came out promptly, however was very underwhelming.... read more Came here on New Years day with friends and family. Ordered the crispy bacon and cheese skins salad. The food came out promptly, however was very underwhelming. The topping had just been plonked on the top of the potato and warmed through. No crispy skins and no salad!? In the end we had to ask two separate members of staff where the salad was, each giving puzzled looks.. Eventually a bowl of very unappetizing past it's best salad was presented to us. (I'm assuming to be shared between two by this time the potatoes were cold as it had taken so long. With the member of staff saying that usually it doesn't come with salad so they were unaware. (Some form of apology!? With uneaten plates. (Luckily the other half of the party ordered chips,so we were able to eat some of theirs! We went up to pay and told the staff how disappointed we were with X2 of the meals. Nothing was done to rectify the issue, nor an apology given. We were told they would pass the feedback onto the kitchen. We understand it's New Year Day and staffing was probably limited, however the food really was poor at best. Please run a limited menu next time and better still train your staff and chef on the menu. If you can't deliver, stick to just chips and coffee! Luckily the coffee was decent. We'll give this place a miss in future.

We went for Sunday lunch. Had been regular customers at Lulas north quay and so disappointed when it closed. Didn’t have high hopes for Lula kitchen at rock poo... read more We went for Sunday lunch. Had been regular customers at Lulas north quay and so disappointed when it closed. Didn’t have high hopes for Lula kitchen at rock pool but it was AMAZING. We had Sunday roasts which were lush and drinks desserts. Music by @wavemachine was lovely too. Highly recommend and will be back.

Thought we'd have Sunday lunch, booked and went. The following has to be viewed with the knowledge that we went after 2pm. So... my beef roast (fancy oriental m... read more Thought we'd have Sunday lunch, booked and went. The following has to be viewed with the knowledge that we went after 2pm. So... my beef roast (fancy oriental marinade etc) was appalling, actually dried up, I have never sent food back before, and the replacement wasn't much better, but too hungry to ask for another dish. If what you have to serve isn't up to scratch don't serve it, tell me it's finished. My wife's wasn't much better. We went for lunch the following day with friends, one who has played at their other restaurants, and it wasn't much better. My friend's chowder, he's allergic to gluten, was sloppy and served with a bit of sliced bread. All round all of our food was unsatisfactory and the staff don't seem to know anything about food or proper service and the one behind the bar/till couldn't be bothered to raise a smile of welcome or even apologise for our experience. We have eaten well at their other restaurants, sufficient to return time again, and unless this place has a thorough shake up we will not be going again, what the chef (f there is one) was thinking sending that food out is beyond me. I can only think that the rave reviews were written by friends or were given a free lunch. I really regret writing this and I could have written more in the same vein.