Reviews
What Carmen Hoeman doesn't like about Pollo Loco:
I usually have a good experience with this location up until today. I received my curbside confident it would be great as always. I get home only to realize I didn?t have any utensils, dressing to my salad, or any other condiments. I call and get the assistant manager Aaron Cruz. Immediately upon telling him he told me if I wanted a refund to bring the food back! I explained if he could just issue me a refund for the... View all feedback. What User likes about Pollo Loco:
Pollo loco never disappoints, chicken is always on point and i love that each location kinda has a different green sauce, i think this is because they prepare them fresh in the kitchen, so sometimes it's a bit thicker and sometimes a bit thinner, delicious nonetheless View all feedback.
Reviews from various websites
Customer service is horrible! Nasty attitude! They charge what ever they want under different item. I ordered thighs instead of wings charged me more under a di...
read morePollo loco never disappoints, chicken is always on point and i love that each location kinda has a different green sauce, i think this is because they prepare t...
read moreI ordered the Poblano Chicken Overstuffed Quesadilla. It was favorable and tasted very good. I would order this item again.
I've only been to El Pollo Loco once before, and I was not disappointed by returning, the chicken was juicy and had lots of flavor, the sides were amazing, the...
read moreFirst time there. The food was good, but there was a rather large bone in my al carbon taco that could have been an issue for a small child Update: this issue w...
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