Chipotle Mexican Grill - HAVERTOWN

Went in to grab some food because we didn?t feel like making dinner. I was this close from going off on the entire store. Everybody. The only reason I didn?t wa... read more Went in to grab some food because we didn?t feel like making dinner. I was this close from going off on the entire store. Everybody. The only reason I didn?t was because my wife and son were with me. We walk in and the entire store (all kids ofcourse) are huddled together on their phones. Nobody greets us. Took literally 2 minutes for someone to say something. Theywhispered amongst themselves like who?s gonna serve them. Looking at us like deer in headlights. Finally someone comes. I askfor a salad bowl. There?s no lettuce for the salad. No grilled onions and peppers. The grill was absolutely disgusting which isprobably why my steak tasted burnt. The boy who was on the grill station had his hands in his pants. The trash bins were full.Trash outside the eating area on the floor. It?s clear they don?t care about life. Will never spend another dime in this place.The manager was in the back rough housing with the other employees. They clearly don?t respect him and he?s probably so insecurehe just wants them to like him. I?ve legit never seen anything like this. We didn?t order my wife?s food, we went down the roadto Moe?s. Completely different experience. Same demographic of young kids, we were greeted, place was clean. They were out ofchicken but the young kid apologized and said it will take a couple of minutes and that it?s really good. Amazing what solidleadership does. I pay way too high of taxes for that chipotle bs. If the owner cares at all about his business he?ll/she?ll getin there and regulate and teach these kids professionalism pride hire a new manager, that guy is just not it. COVIDlockdowns has really done a number on this country. Nobody cares anymore. Ppl act like they do us all a favor by working,unfortunately it?s rare to find a retail store like Moe?s this chipotle is more common. I will not spend my money at anybusiness like this. Businesses either get better or go out of business if the community boycotts until they get their s

The only times I?ve been satisfied with an order from this location is when I watch them make it. When I put in an online pickup order, something is wrong every... read more The only times I?ve been satisfied with an order from this location is when I watch them make it. When I put in an online pickup order, something is wrong every single time. Tonight I ordered through the app and I am disappointed yet again. (Luckily I thought to order ahead. There?s a sign on the door saying ONLINE ORDERS ONLY, just in case you wanted to go in and order. The amount of sour cream in my bowl qualifies as a lake. We did not get the side of guacamole we ordered. Definitely do not recommend this place. I?ve gotten much better food and service from other locations. I don?t know what it is about this Chipotle but they just can?t get it right.

Bad day for Chipotle! When the door says online orders only ?? you 'd better stay away since that probably means there is only 1 person working all by themselve... read more Bad day for Chipotle! When the door says online orders only ?? you 'd better stay away since that probably means there is only 1 person working all by themselves! Husband and I went there for takeout Saturday 7/30 around the dinnertime rush and found the sign on the door. I didn 't mind ordering online, and I had to pay online too. First, we had to wait 10 minutes past our promised time, which was expected since there was only ONE GIRL making everyone 's order (6 other people were also in there waiting). Was she the manager? Why was she all by herself!? Second, the food. I got a steak bowl and husband got a steak burrito. They both had white rice when we ordered brown. I didn 't get my extra cheese or mild tomato like I ordered. Husband 's burrito hardly had any steak, and it was cold and hard like it was old. Disappointed in my meal tonight, Chipotle.

Bad day for Chipotle! When the door says online orders only ?? you 'd better stay away since that probably means there is only 1 person working all by themselve... read more Bad day for Chipotle! When the door says online orders only ?? you 'd better stay away since that probably means there is only 1 person working all by themselves! Husband and I went there for takeout Saturday 7/30 around the dinnertime rush and found thesign on the door. I didn 't mind ordering online, and I had to pay online too. First, we had to wait 10 minutes past ourpromised time, which was expected since there was only ONE GIRL making everyone 's order (6 other people were also in therewaiting). Was she the manager? Why was she all by herself!? Second, the food. I got a steak bowl and husband got a steakburrito. They both had white rice when we ordered brown. I didn 't get my extra cheese or mild tomato like I ordered. Husband 's burrito hardly had any steak, and it was cold and hard like it was old. Disappointed in my meal tonight, Chipotle.

Ordered a chicken bowl and it was drenched in sour cream and salsa. Barely had any rice or chicken, this is ridiculous. I understand them being short staffed bu... read more Ordered a chicken bowl and it was drenched in sour cream and salsa. Barely had any rice or chicken, this is ridiculous. I understand them being short staffed but no way my bowl should have this much sour cream. Never go to this chipotle, 2nd time Ihave order issues with them