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Contribute Feedback What John Munday doesn't like about Barracuda:
The fish and chips at this restaurant are top-notch, always cooked to order so they arrive fresh and hot. However, be prepared to wait at least 20 minutes for your meal. If you're familiar with Upminster Prices, you'll understand the value of this place. View all feedback.
Tried this Fish and Chip shop as always looked generally busy when passing on a Friday evening. Staff were very attentive and the restaurant area was very clean. The only downside I would say is that it is very pricey, we had Saveloy and chips twice which came to £23.90 and a can of drink which was an extortionate £3.00. Wow £26.90 Definitely wont be returning!!
A customer complained that the chips were not properly cooked and hard in the middle. The young waitress went off and presumably told the manager and came back saying that there was nothing wrong with the chips. She explained they were different as they were dried. She asked the waitress if the chips could be replaced and she went off again and came back saying that the manger had said no. The woman left most of the chips. S he asked if the cost of the chips could be deducted from the bill and again the waitress came back saying the manager said no. A little later as I was leaving the customer was in the shop area and the manager was shouting at her and being abusive. The managers behaviour was appalling. he had not bothered to go into the restaurant and try the chips or talk to the customer and to then abuse her and all this over a portion of chips. i will not go there again and i presume the customer will not either.
Asked for box instead of a packet for a portion of chips and got charged 45p for the box. Very poor wont be going back had a lunch in the week before and it was overpriced !
I have to say that the cod and chips that we had today was EXCELLENT! Beautiful crisp batter and tasty fish and chips.
We are very disappointed yet again this is the third time in about six weeks that we have ate in the restaurant early on a Friday evening with no bread rolls available. We enjoy bread with our fish and chips as this is traditional. To have no bread every time is just not acceptable. If they cannot purchase rolls, how about a loaf of bread which stretched much further. We expect more from a fairly expensive fish and chip shop in upminster.
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