Subway - Havant

Ordered delivery 2. x footlong and one 6 inch all toasted. Arrived ice cold with melted cheese. Can only assume the bread was taken from freezer or refrigerator and placed under the grill to melt the cheese. The bread on all 3 subs was stale and inedible. On a plus side the Deliveroo rider was excellent, very professional and polite. Sadly this isn't the first bad delivery we've had. Won't be giving Subway any more chances. Terrible food, not to their usual standard at all. Avoid delivery.

This one staff was really unhappy and not very welcoming! She was really tight with the salad and looked like she wanted to punch me in the face. Will travel to another one from now on! I’ve also been before and she speaks to the other staff really bad

Worst customer service I’ve ever experienced. Ordered via just eat at 13:20 for 14:10 delivery, arrived at 14:40 cold and missing food. Contacted subway who refused to give me my missing food told me to contact just eat for a refund. I didn’t want a refund, just wanted the rest of my order but she refused so I asked for a contact number for them and she hung up. She eventually answered the phone and tells me the managers name is ‘Barbie’ and they aren’t available. Wasnt just eats error as the bags are sealed. Could have been easily resolved by just sending out the missing food or giving me a contact number for the driver but she decided to be incredibly rude and unhelpful. Blame Just Eat all you want but if you are working with them, they are a reflection on your company and you should take responsibility for that. Minor mistake but the customer service was shocking so I had to review!

Ordered online, only supplied half the order. Did not care when called. Admitted they had the order in full when pushed but refused to accept they failed to for full the order. The quality of the sub was far below what I would expect from a subway. If you have to use this subway make sure you do it in person.

Stopped by for lunch with my kids. Firstly the priority of Uber orders over eat in customers is annoying. We had to wait while two anonymous orders were made up then somehow one got between my orders and the checkout person was trying to charge my kids for their food before mine had even been made up. Secondly the food hygeine standards weren't at Subway expectations. Two women serving were reaching over so far their shirts were dirty with food. The woman on the meat counter wasn't changing her gloves, she took an extra piece of cheese to go with the chicken sandwich then tossed it back in despite the fact she'd been touching meat. I made sure to ask for grated cheese to go in my salad and was offered an egg. She took the egg, placed it in the palm of her hand then sliced it before placing it in my salad. Again no glove changes, an allergy nightmare. Same woman later changed the salad over by scraping the last of the iceberg lettuce into a new tub WITH THE SAME GLOVES! Not sure how this sits with vegetarians and vegans. I definitely would not visit again. I had an upset tummy within a couple of hours which is usually a sign I've experienced cross contamination. Staff training must be a priority.