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Contribute Feedback What User likes about Neptune Fish Chip:
stopped listening to good old fishing and chips and we have that. friendly staff very nice fish and a cozy feeling. I had cad and chips with a not so traditional curry sauce, good the dosh. View all feedback.
What EffyT88 doesn't like about Neptune Fish Chip:
£8 for a large chips?? We couldn't believe our eyes!! Wanted a take away chips to sit on the beach with but my gosh £8?? The man was so rude when we asked what the difference in size portions was, which wasn't much bigger then the small. When we said ok will leave it he said in an aggressive tone I can make you chips in old oil for cheaper! AVOID went just up the road to Mermaid fish and chips was busy but cheaper an... View all feedback.
£8 for a large chips?? We couldn't believe our eyes!! Wanted a take away chips to sit on the beach with but my gosh £8?? The man was so rude when we asked what the difference in size portions was, which wasn't much bigger then the small. When we said ok will leave it he said in an aggressive tone I can make you chips in old oil for cheaper! AVOID went just up the road to Mermaid fish and chips was busy but cheaper and nice chips. It explained why it was completely empty
The man that was behind the counter was so rude. £4 for a regular chips or £8 for a large, nowhere else is that expensive so I thought maybe these chips would be amazing. They were vile, had an awful taste to them, like old oil, as if they were reheated from the day before. They were tepid in temperature cold on the inside. They smelled awful too. The premises are dirty just like the man that served me. Absolutely horrid place, go anywhere but their. Do not go to this place, waste of money.
I have been visiting this place in Hastings for the past 6 years and it has the best fish and chips. The staff is very friendly and welcoming.
A family arrived at the restaurant looking for a table, but the owner/manager insisted they leave their pushchair outside. Despite there being enough space inside to accommodate the buggy, the owner was very rude to the family and they ultimately left. This was disappointing, especially considering they had a young child with them who just wanted to have lunch. What would happen if someone in a wheelchair arrived? Would they also be asked to leave their equipment outside? This issue needs to be addressed.
My husband and I took our daughter and two grandsons to Neptune for a meal, as we had not been there in a few years and had previously enjoyed our visits. However, we were disappointed this time. The manager was rude and unprofessional, and when we asked for tap water, we were told it was warm. The restroom was dirty, and the hand towel was not clean enough to use. The meals were average, but we were surprised to see a sign stating "cash only" stuck on the window and hidden near the till. My husband had to walk to an ATM to pay the bill. Overall, our experience was not pleasant and we do not recommend this restaurant.
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