Reviews

Overall Total Score
3.2 out of 5
Good | 1773 reviews

What louiseelcoate doesn't like about Caffe Nero:
We love the coffee at cafe Nero but today was a bad experience. Staff who were totally inefficient chatting together and obviously unfamiliar with the system.short-staffed as evidenced by someone helping out who had come in off the street with family. View all feedback. What KatieTigun likes about Caffe Nero:
They do vegan hot chocolate with vegan whipped cream! I will be coming back... Regularly! Really impressed. They also allow dogs and have super comfy seating. The only negative thing I have to say is that the condensation on the windows was a little bad and maybe they should invest in a dehumidifier. View all feedback.

Reviews from various websites

Gastroranking-it
3.8 ★ from 50 reviews
Rhiannan
01.09.2024 - 15:54

If the Baistas concentrated more on making coffees than messing around with their colleagues it would be a half decent branch. As it stand they got my order wro...

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Tallulah
01.09.2024 - 15:54

Amzing place to go and revise while having an iced pistachio latte. I live how there's different types of seating. Arm chairs, sofa, plastic chairs. It's so nic...

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Robert
01.09.2024 - 15:54

Good coffee on the rare occasion that they actually make any effort but usually just talking to eachother all the time.

Lord
01.09.2024 - 15:54

Great hot chocolate and wonderful pistachio chocolate Mousse cake. My friend ordered a flat white and the waitress did a wonderful job with presentation. Staff...

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Jake
01.09.2024 - 15:54

It's just better than costa in everyway apart from they run out of ice frequently

Nero Coffee in Hastings has received mixed reviews, with some customers unhappy with the messy, disorganized environment, slow service, and unhelpful staff. However, others have praised the cozy atmosphere, good drinks, and friendly service, especially towards customers with special needs. There is a consensus that the shop needs better upkeep and more attentive staff. The cappuccino cake is highly recommended, but seating can be limited. Overall, Nero Coffee in Hastings may not be the top choice for everyone, but it has its highlights for those willing to overlook its flaws.

Tripadvisor
2.4 ★ from 21 reviews
louiseelcoate
05.10.2023 - 11:12

We love the coffee at cafe Nero but today was a bad experience. Staff who were totally inefficient chatting together and obviously unfamiliar with the system.sh...

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Keeley
05.10.2023 - 11:12

Dreadful service. The staff (3 of them! were huddled round the 'Frappe ' machine trying to work our how to use it!! One of the 3 women didn 't appear to be actu...

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Stephen
05.10.2023 - 11:12

We arrive at 4 o’clock in the Cafe. The toilets were closed 2 hours before closing time. My pregnant friend ask them to use the toilet and they said that the to...

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Nick
05.10.2023 - 11:12

The worst serving with incompetent staff . For two frappe we were waiting 30 minutes . Just here can give us frappe without Caffe when asked to make another the...

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JackGilSai
05.10.2023 - 11:12

I will first off say I 'd give this a negative 5* review if I could. Myself my girlfriend have just left the shop after recieveing abismal service from the two...

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Google
4.1 ★ from 869 reviews
Gastroranking-uk
3.3 ★ from 833 reviews

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