Dunkin' - Harwich Port

Just another disappointment with food service on the Cape. DD doesn't have sufficient staff turning what should be a 5 min stop at DD into 15+ minutes. 15 min for bacon, egg, and cheese bagel is unacceptable. Mobile ordering is killing business. They are processing online orders before people standing in line. Visitors come to the Cape for vacation and add to local economy. I for one will NOT be leaving for prepared food moving forward.

Horrible customer service! Ordered a bagel with butter on side (because their butter is oily and makes bagel soggy prefer butter packets) they put 2 packs in bag I said “can I please have 2 more butter packets” the woman rolled her eyes grabbed some and then said next time ask for butter on your bagel! I said no thank you I don’t like the butter you use...I wanted to say more but I have more classy than she did!!!! Wanted to take my tip back!

Another awful experience at this particular Dunkin Donuts. My son picked up Snackin Bacon for my husband and I both were undercooked. Basically it was inedible and a waste of money. While this particular Dunkin Donuts is located right near our house in Harwich Port we typically go out of our way to the one on Route 124 in Harwich because the service and wait time, plus the fact that they can’t fully cook something or make things correct, are ridiculous at the Harwich Port location. I would highly recommend heading over to the Dunkin Donuts on Route 124 instead of wasting time or money at the one located in Post Office Square, Harwich Port.

This establishment is never open! Terrible. Avoid at all costs.

The cashier was friendly and efficient, but the man making the coffee and sandwiches was incredibly slow. I waited a long time for just two coffees, even though there was no one else in line ahead of me. When I finally got my coffees, I asked for a tray but the man ignored me and started making an English muffin. I felt silly when I realized there were trays on the counter to my left. I had already tipped the cashier before noticing a tip jar for likely the owner. The cashier deserved three stars, the atmosphere was nice with other customers, and the food was typical Dunkin's fare.