Vanero - Harsefeld
Vanero
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We 've always enjoyed our meal there, but this time, unfortunately, something went wrong. The waitress brought us French fries instead of curly fries. Instead of saying, Stay tuned, we 'll bring you the curly fries, they took the whole plate and brought back the burger without any side dish. 10 minutes later, the curly fries arrived. The burger was completely oversalted and dry. Then they took the burger and left the fries there. Half full, the burger arrived 10 minutes later. My wife also had a hair in her fries. So, for me, today was a complete disaster. No concessions in terms of price. Spending a lot of money on something like that is annoying. An apology doesn 't do us any good either. We were looking forward to it for a week and drove over an hour there. So, for now, we don 't need to go there again... no recommendation after today.
We went there for dinner with our family (9 people). All the dishes, even the kids' dishes, were delicious and, in our opinion, plenty large. The menu is very extensive. It didn't take long for the food to arrive after ordering, but the restaurant wasn't completely full. The entire staff was very friendly and accommodating. We recommend making a reservation, especially with a larger group. We'll be back
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