Arby's - Harrisonville

Order was wrong and when I called the manager she was short, rude, and not very sincere. I was there in less than 10 minutes to get order corrected and was met with a frown. The manager was again rude, would not apologize for the mess up and already had my sandwich ready when I walked in and when I asked about the rest of the order she made it obvious that she was being bothered. The other employee told me he was just there to look pretty.

The people that work there are the nicest people ever! Always a smile to greet me. No complaints!

I doordashed twice here. They completely ignored me when I walked in. Not only once, but twice. The food took a very long time even though they were not busy. It's not nice to be ignored. They need a lot of teaching here in Harrisonville. I would give them zero stars if I could. I do love the mozzarella sticks, but with poor service like that I think I'll go somewhere else.

For some reason this is the only fast food restaurant I've never had bad service at, and in the 20 year's I've been going to this particular one I've only had bad food once and that was a long time ago.

How u order a French dip and they skip the ajue? Took 30 minutes