Subway - Harrison

I absolutely adore this place! The staff is consistently friendly and quick with service. They even remember that I come in for a dozen cookies every Monday! Wi... read more I absolutely adore this place! The staff is consistently friendly and quick with service. They even remember that I come in for a dozen cookies every Monday! With excellent service and Subway's incredibly fresh food, it's a win-win for everyone! Plus, they have a drive-thru!

Eventually, I went to the window, but the store was empty. I saw an employee walking by who noticed me and went to the door. I waited again, but decided to move... read more Eventually, I went to the window, but the store was empty. I saw an employee walking by who noticed me and went to the door. I waited again, but decided to move around to the front. When I approached her, I pointed out that no one was inside. She told me she had been in the restroom and then took a cigarette break, saying she didn't know I was in the drive-thru. It was clear that her break was more important than serving customers. Feeling frustrated, I parked my car and called my husband to let him know I would be going somewhere else and would take longer than expected. This was during peak hours on a Friday (5-6 PM), and it seemed like no one was interested in taking my order!

Absolutely awful service! The management is incompetent, and they never address service issues. The staff is rude and lacks basic manners! read more Absolutely awful service! The management is incompetent, and they never address service issues. The staff is rude and lacks basic manners!

Went in the Subway recently an ordered a salad. The man behind the counter made a sour face. I ask him if something was wrong. He replied that makings salads hu... read more Went in the Subway recently an ordered a salad. The man behind the counter made a sour face. I ask him if something was wrong. He replied that makings salads hurt his arms!