Red Robin Gourmet Burgers And Brews

Fantastic service, delicious food, and reasonable prices. Although it took quite a while to receive our meals, the waitress was outstanding, especially given the kitchen's delay. Overall, I'd rate the food a 4 out of 5.

The waitress told me she would be right with me, but after waiting 10 minutes, I left before she returned. I gave the restaurant another chance the next day, but the experience was still disappointing. I ordered a hamburger with mayo, ketchup, and tomato, but 20 minutes later, I received a cheeseburger with only mayo and ketchup before the server walked away. When he returned 10 minutes later, I pointed out the mistake, and he said he didn’t hear that I wanted it without cheese. That’s because I had ordered a hamburger, which doesn’t come with cheese. I’ve tried this place four times in the past month, and only once was it a pleasant experience. Even then, I was asked a second time for my hamburger toppings after my order was already placed. Don’t your staff learn to write down orders? I won't be returning; 5 Guys is a much easier option.

Let me start off by saying, we LOVE Red Robin. This location is foul.First, we walked in and it smelled like dirty mop water. Floor was dry but when we walked in but we slid on the floor. Was told it’s wet out, so that happens… it was dry outside.Should have been my sign to walk out but we sat down and ordered. EVERYTHING was gross and covered in grease and dirty. There was trash under the food area that we could see. Food between the seats that was visible. The high chair was filthy, like it had never been cleaned. I get that kids are messy, but that was foul. We got our food and my husbands bun to his burger was literally soaked in grease. I’ve never been to a restaurant this dirty before.Our server was very nice but the rest of the experience is one I prefer not to remember.

The food at this location is always good. The servers are nice and the wait until the food comes out is not long. The lights are at a dimmer setting, so if you have eyesight issues, may be a little difficult to see the menu. This was a dinner time.

Service was perfect as was the food. My spouse choose the spicier jalapeno burger while I enjoyed the teriyaki burger with pineapple. It words for us that one orders the bottomless salad and the other the fries. My only reluctance to give five stars is that the burgers are over priced.