Cracker Barrel Old Country Store

Arrived with a group from a bus trip. While they were understaffed you wouldn?t have known it. The staff did a great job seating and serving everyone. The food was good, but the staff was definitely outstanding.

The food was good traditional Cracker Barrel quality. The cleanliness of the store was horrible. Two bathroom stalls were out of tissue paper. There were no paper towels trash cans were full. The floor in the dining area was disgusting and full of garbage.Our server was attentive, but she did not give us appetizer plates, or bread plate. We ended up eating off of our napkins. Whenwe went to pay our bill, all of the staff was upfront in the middle of a conversation, and I could barely get to the register.Perhaps they should spend more time cleaning the store and less time gathering with their friends.

Order was incomplete, food was missing items like NO gravy on chicken fried chicken, biscuits were burnt, and food tastes like its not seasoned at all. I ordered fruit cobble and received a cup of peaches. I do not recommend!!! Treat peoples orders likeit was for yourself.

Got Sat, asked to change seat was told no. Sat there for at least 20 minutes until I asked who my server was. She came over I asked if I could have Turkey she told me it was a lunch special. She got me a water ,I ordered a side of Mac bacon. She didcome back for 15 minutes. I asked her why turkey was on dinner menu. She said , I misunderstood her. She was very short with me.She seemed overwhelmed. Someone else brought my meal and asked if I needed anything else. I said the biscuit cornbread. No onechecked back with me. I paid for a dinner portion got served a lunch portion. The food was good but way over priced for portion.Won't be returning. She came over and gave me the check. She shouldn't be working with the public.

The manager Tyler handled a situation poorly. I ordered the same thing I ALWAYS order being the egg and bacon casserole with medium eggs. It arrived with scrambled eggs. The server was confused because the computer allowed her to add the eggs this waybut the manager comes over and says sorry we have to make the eggs scrambled now no exceptions. Rather than letting me make thechoice they brought me what they wanted. The poor server was so apologetic because she knew what I ordered but the managercharged me two medium eggs rather than comping them because they made the mistake. How dare you choose for me rather thanallowing me to choose if I want to pay for extra eggs cooked how I ordered them or change my order. I love Cracker Barrel butthis Tyler girl should not be in charge. Poorly handled, shame in you. You should be embarrassed for your actions when yourrestaurant made the mistake. The server was the only one who actually cared, she knew what the right action should have been andcouldn't stop apologizing to us. I had to pay for a side of two eggs and remove the scrambled once my correct eggs came. Thisshould be zero stars , sadly it's not an option had to choose one star