Casey's - Harrisburg
Casey's
Description
Casey’s offers a beloved menu featuring breakfast burritos, pizza, donuts, and buffalo wings, making it a popular quick dining spot for families. Many appreciate the coffee bar and the consistent quality of their offerings. However, customer service can be hit or miss; some report difficulty reaching staff during busy times, inconsistent order accuracy, and disappointing responses to complaints. While some visits are casual and friendly, others reveal frustrations with management and communication. Overall, Casey’s delivers tasty food but struggles with reliable service, suggesting room for improvement in customer care to match the quality of its menu.
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Feedback
If they have more than 10 pizzas orders then they won't answer their phones.they have done this to me at least 6 times. tonight I walked in with my phone in my hand ringing their number and asked the cashier what was wrong with their phone..he replied thatthey were very busy...when I walked in there I was the only one in there and one person at the pumps. VERY BAD CUSTOMERSEViCE................
I arrived early to pick up my pizza order, and I must say that I have been treated quite poorly.
I tried to order a pizza, but the person I was speaking to suddenly stopped responding and put me on hold. Now the line is busy. Is there anyone who can help me?
If I could give zero stars, I absolutely would. I stopped by during a busy rush, hoping to grab a few snacks and get back on the road when Georgia snapped at me for asking for cash back. It felt like she was too disinterested to do her job properly. When I raised my concern with the manager about her behavior, they mentioned that finding help was tough and that they just needed someone in the position. It’s clear they don’t realize that it’s the customers who ultimately pay their bills. What a disappointing experience!
I had a disappointing experience with my pizza order. When I realized there was an issue with my pizza, I requested a replacement. They initially agreed but then mentioned a $2 fee for the new delivery. Shortly after, they informed me that they don't actually provide delivery services. I decided to go in and speak with someone, but the manager argued with me instead of providing assistance. The customer service was quite frustrating. It's just a pizza, and I expected them to take responsibility for their mistake.
More information
QR-Code for the menu
