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Contribute Feedback What ericka hardy doesn't like about Starter’s And Grill Eastland:
The manger or owner which ever he is needs to be fired he has dreads and light skin he didn't state he's name he have terrible customer service and he got food that was thrown out and gave it to my son cause they were closing it was a carry out then when I called to speak to him he was very rude and said he don't have time to talk cause they busy and hung up on me View all feedback.
I literally here all the time Mike is awesome and very friendly.
My girls and I did a “Galentines” day back in February we came to this location I go in to put our names on the wait list the hostess said it’ll be about 30 40 minute wait ok cool literally to me that’s like a 1 1 1/2 but I’ll wait I like starters time done came and went ppl are coming and going I go in to see why no one has called to let us know our table is ready the girl isn’t there at the host desk and my name is crossed out I’m the manager owner or whoever the guys were asked me what the problem was I explained to them what was going on they basically blew me off and told me they couldn’t seat us like really we had been waiting for the longest time it wasn’t our fault the young lady wasn’t on her job and gave someone else our table but they could have reassured us that were us they couldn’t accommodate us I’m just disappointed with the whole situation like we literally waited all night just to we couldn’t eat there...
Waited 10 minutes for the security guy to seat us. Then waited an additional 35 minutes for no one to greet us give us drinks or something. Kitchen mgr comes out at our request to let us know he'll take care of us. An additional 10 minutes goes by before a server goes to a table of a group that came 20-25 minutes after us BEFORE US??!! Ridiculous!! We had to leave after that. Will not return there.
They didn't have noodles and the pepper steak I settled for was not good at all
Good food for a good price, food always comes out hot. Now closed for low staffing.