Pizza Express - Haringey

The food was fine but the staff were certainly not. Both me and my partner felt very intimidated and put under pressure and rushed by the member of staff that was serving us when we just wanted to relax and take our time. We also felt that the staff were cold and unfriendly to us, possibly because we are a lesbian couple. Also, I dress very feminine but have a slightly masculine voice. While we were eating, I over heard (it was said very loudly) by a member of staff something to the effect that 'there are only 2 genders ', which, at the least shows they were anti LGBTQ but did feel aimed at me, suggesting that I wasn 't a woman. To be honest, we felt extremely uncomfortable and we would not want to go there ever again. Frankly, the staff were horrible.

I write reviews for only the very good and the very bad experiences. This was in the latter category. The restaurant is nicely furbished and has a reasonably good atmosphere, but the customer service is woeful. Our waiter gave the appearance of, err...well let 's just say under the influence . Once he had finally grasped our order, the main courses came out slowly. We finally caught the attention of different waiter (our original waiter seemed barely capable of operating by now) and gave him our coffee and ice cream order. We waited approximately 30 minutes and when finally we got the opportunity to ask where our order was were told that our table was not his table and that ice cream and coffees take the kitchen a long time to prepare. My son went to query with the manager who seemed nice but ineffective. He was then confronted by both of the waiters in an antagonistic manner. The manager offered to take 10% off the order, but this wasn 't the issue. He needs to urgently address both the rudeness and low customer service levels provided by his staff.

Just ordered on deliveroo and waited two hours for them to just cancel the order. Called the restaurant multiple times and no answer. Spend your money at local pizzeria and not this corporate hell hole which don’t care about their customers

Located in the heart of Muswell Hill, this branch of Pizza Express offers the typical Pizza Express service. However, at the end of the meal, I still felt quite hungry as if I had not eaten very much. While small servings may benefit the restaurant's bottom line, they may not encourage customers to return.

We were a group of 15 it was a busy period for the restaurant so, we were asked to pre order our food; this was done easily efficiently. Likewise the service was very efficient welcoming. And everyone enjoyed the food their menu choices.