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Contribute Feedback What User likes about Firehouse Subs Hanover Shoppes:
I always get the hook and ladder salad. It's just so good, especially with their house dressing. They did make it without green peppers, by our request. I'm glad they got our order correct. View all feedback.
What User doesn't like about Firehouse Subs Hanover Shoppes:
Rude customer service. The food is so (not worth the $50 I spent for a family of four). When I told an employee that her soda machine didn't taste properly, he literally yelled at me. No excuse or he can't fix the machine. Will not return. View all feedback.
This was my first trip to a Firehouse Subs and it will definitely be my last. The staff was extremely unfriendly and obviously bad to be there. A sub was not done as I asked. The food was mediocre. The biggest waste of $50 I've ever spent.
I always get the hook and ladder salad. It's just so good, especially with their house dressing. They did make it without green peppers, by our request. I'm glad they got our order correct.
Unfriendly. Charged me for a drink when I asked for water only. I had to ask for plastic cup from server who could not be bothered to speak. Sandwich was good. MacNCheese sauce watery. The food is over priced, esp. in light of the poor service. Are they offended to work or what? Definitely not in the EMS spirit they tout. EMS bust their butts and really work hard usually with a great attitude. Sad. It could be a nice place. Not returning to this location. Walk next door to Starbucks to see some good customer service if you can?t figure it out.
Haven't eaten at a Firehouse in over 10 years and I will not be returning. The food here just wasn't good. I think Arby's is better and you won't spend nearly as much money. Also made my wife sick ?. Check out these onions the person put on my sandwich.
Pretty good. Got the pastrami medium size sub. Subs arent very wide, smaller than your average subway sub, but a bit more meat. Good quality overall, wish I would've been able to get their famous hot sauce on it.