Pappy's - Hanahan

American, Breakfast, Chicken
Menu
Full menu with pictures, prices and categories.

Pappy's

Pappy's
3.8 / 5 (1265 reviews)

Description

**Pappy's: A Mixed Bag of Experiences**

Pappy’s, a beloved 24-hour family-owned restaurant, has garnered a loyal following over its 34 years in the community. Diners describe the food as hot, tasty, and served quickly, with the breakfast menu available all day. However, some customers have encountered significant issues, such as incorrect orders and unresponsive management. Reports of rude customer service have led to disappointment among long-time patrons. While many rave about the charm and atmosphere, concerns about consistency and staff attitude suggest that Pappy's may need to address its service shortcomings to retain its cherished status.

Last update: 17.01.2026 from: Ginger

Feedback

★ 3.8 / 5 from 1265 reviews
ginger-m-broach
01.03.2025

The clubs are the best with some home fries

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01.03.2025

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abigail-newman-1
01.03.2025

When I got home I realized I got pancakes instead of French toast. So I called and informed them and asked for this to be fixed they refused to fix this so I went to the place and they still said no even though I brought it back to show them I wasn't going to eat it. The manager was rude hung up the phone and refused to talk to me. I had to stand at the front counter for over 15 minutes till she would come and talk to me. My mother in law called to get there names and they refused to give us there names. I've been there multiple times and never had an issue. They got my order wrong one time and they would rather argue than fix their mistake. I had the written paper that I read off of along with the receipts but she did not care. She said since she wasn't there she couldn't do anything even though she is the manager and stated she is making all the decisions since the Owner is unavailable and there's no way for me to contact her. Very disappointed.

shena-brown
01.03.2025

It's good food and cheap and a good place to sit and have a good conversation

carrie-ann-student54
01.03.2025

Eat here all the time.....when it's clean, and is usually good. But today, before the storm we decided to order from there as we did last minute things. The food was awful and undercooked. I called to complain and was given attitude and told not sure when the management will be in. You just lost over 20 years of business, thanks to your waitress attitude, I was only wanting to have it made right, not argue about it. Smh.

FAQ

The joint offers the opportunity to watch sports events on a TV / screen.

The premises on site are wheelchair accessible and can also be used with a wheelchair or physical limitations.

More information

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