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Contribute Feedback What Cecília Roque likes about Cracker Barrel Old Country Store:
It was great to visit this restaurant and welcome like a family member. The young man waiting for me was very polite and highly professional. The food came fast and it was delicious. Great breakfast plate. It is not an official trip to Hampton Newport News, Va, unless you stop from cracker barrel. I also loved seeing all the employees wearing Hampton University shirts that represent the popular H. B. C. U in our area... View all feedback.
What Curtis Wiza doesn't like about Cracker Barrel Old Country Store:
Store/restaurant was well organized and clean. Was very busy with a 30 minute wait for a table, expected on a Sunday morning though but everything came out quick and right. The food was okay but was the same as all cracker barrels ive been to so perhaps good. The service at the cashiers is nice and friendly but when it comes to tableside service it was average, meaning not friendly but not rude just a place your orde... View all feedback.
The food was gross and the forks were dirty. I had the roast beef and got this little piece of nothing. 1st and last time going.
I went with my sister to celebrate her birthday. Upon arrival we were told the wait would be 40 minutes due to staffing shortages. We chose to wait and eat in. We were seated in about 25 minutes. Our server arrived quickly, with a trainee in tow. It was apparent they are aggressively trying to add staff. Both were pleasant and gave us excellent, friendly service. Our food arrived in reasonable time, hot delicious. We each chose chicken dumplings and had sides of baby carrots, green beans, hashbrown casserole mashed potatoes. Each item was delicious with very adequate portions. Bonus for my sister was a piece of cake she brought home as a gift for her birthday. The store was what Cracker Barrel patrons usually see. A lot of this and that, some food items along with games and sweets. Standard stuff for Cracker Barrel. Because I saw effort to add staff I felt it unfair to deduct a star for the waiting time. If you don't mind the wait I do highly recommend this Cracker Barrel location.
It's Cracker Barrel and nothing different than any other Cracker Barrel other than the location. I had the fried catfish with a hash brown and fresh fruit. Some of the strawberries were over ripped and on the verge of being rotten but flipped over and hidden by the other fruit. Nice try but you should have just thrown those pieces of fruit in the trash. The food arrived hot and tasted fine. The sweet tea was actually sweet. That's a plus because sometimes it's not. I wouldn't recommend the strawberry mimosa. Overall, I'd recommend this location.
Store/restaurant was well organized and clean. Was very busy with a 30 minute wait for a table, expected on a Sunday morning though but everything came out quick and right. The food was okay but was the same as all cracker barrels ive been to so perhaps good. The service at the cashiers is nice and friendly but when it comes to tableside service it was average, meaning not friendly but not rude just a place your order and thanks for coming in making it a blah experience.
Lack of personnel affects food quality and service. Some of the dining room was closed, the remaining two were packed to pre-covid levels, with inadequate staff to serve us. I had cookies and gravy with bacon. The cookies were good. The white engraving was blanding, no sausages. The bacon was crisp, but dried out because it was too long under heat lamps. I guess (but can't be sure) that I have a food-bourn disease that or got a flu packed by one of the other dinners in the room. Luckily no reference to Covid. Probably not back.