Mountain View - Hampden

Worst seafood plate I’ve ever had… shrimp weren’t bad, scallops were gluey, with a heavy hard crumb coating, clam strips seemed to be skimmed off the fryolator... read more Worst seafood plate I’ve ever had… shrimp weren’t bad, scallops were gluey, with a heavy hard crumb coating, clam strips seemed to be skimmed off the fryolator after a day of frying, that or the dregs from the bottom of the bag. They were dark brown and twig like and dried out. Coleslaw came in a little sauce cup that wasn’t half full and tasted like a cabbage mayo mix. Fries were awesome!Soft serve chocolate wasn’t creamy, it had a texture more like a fudgicle, but the flavor was good.My son ordered a strawberry shortcake Sundae. That would usually come with a shortbread like a buttermilk biscuit or on a spongecake. We couldn’t tell what this one was, it had a texture like a muffin, it was a little gross.The strawberries were frozen solid, like fresh out of the freezer bag, rather than in syrup. He ate the vanilla ice cream and threw the rest away.His burger and fries were fine, his brother’s brownie sundae was also good.The young lady who waited on us was covering the entire dining room (9 or 10 tables/booths) and she was phenomenal.We’re new in town and everyone recommended this place for ice cream, they only have 5 flavors, the same they had 4 weeks ago when we went by the first time. Hopefully this visit was just a fluke.

Food was fine, what was fried didn’t taste right, tasted like they need to change the fry oil. I have been eating here for 6+ years regularly when they are open... read more Food was fine, what was fried didn’t taste right, tasted like they need to change the fry oil. I have been eating here for 6+ years regularly when they are open, I did not appreciate the person who took my order saying “for your information the next time you order…” telling me I ordered wrong, but she was just confused and as I have been in the restaurant business for 20 years, I know it’s my job to get the customers order correct, not correct the customer on their ordering, as well as always repeat the order back. It was unprofessional and rude, not how I have been treated there in the past. Want nothing but for staff to be trained not to treat customers this way.

The owner needs to take charge. It's important to have repeat customers, but this place, which used to be fantastic, has lost its touch. The service, food, and... read more The owner needs to take charge. It's important to have repeat customers, but this place, which used to be fantastic, has lost its touch. The service, food, and prices have all declined. What a disappointment! It seems likely that there will be a new owner again soon.

Service is always good. So isn't the read more Service is always good. So isn't the

It's always a great experience going to Mt. View for the food, ice cream and the nostalgia I get from the best ice cream shop I've been to since I was a kid! Ve... read more It's always a great experience going to Mt. View for the food, ice cream and the nostalgia I get from the best ice cream shop I've been to since I was a kid! Vegetarian options: My oldest is a vegetarian and she got the veggie grander and liked it. Kid-friendliness: Their kids meals are awesome!