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Contribute Feedback What Lisa Caldwell doesn't like about Popeyes Louisiana Kitchen:
Airport road location has the rudest people there this evening. At the drive-up I was greeted with a what do you want. When I drove up to the window I was asked to pull up and they would bring my food out. After I see 5 other cars go through the drive thru and I still do not have my food I go in to check on my order. They ignore me for a while and then ask what I am looking at. I told them that I was just checking on... View all feedback.
Horrible customer service! Got the nerve to have attitudes and your order never right! Today the last day they’re going to get my money. I’ll drive the extra miles to the one in Hammond where their customer service is great. It’s the same issues over and over at this location. Then the drive thru shut down but I did a mobile order so why should I have to go inside and I chose drive thru pickup on the app. It’s not nobody’s fault yall drive thru shut down. That info wasn’t included on the app. I’ll be contacting Popeyes corporate office as well.
Terrible service rude as hell dirty bathrooms with poop stains on
Airport road location has the rudest people there this evening. At the drive-up I was greeted with a what do you want. When I drove up to the window I was asked to pull up and they would bring my food out. After I see 5 other cars go through the drive thru and I still do not have my food I go in to check on my order. They ignore me for a while and then ask what I am looking at. I told them that I was just checking on the status of my order. They asked for my receipt and went to the back to get the coldest meal I have ever had. I was even talked about in a very disrespectful way while they were getting my food. I guess I was a terrible inconvenience for them.
The order came failed, they must be aware of what one orders...
Very slow, very very slow. Long long long long wait. Cars stacked up in the waiting cue after the drive though window. Staff could not care less about being there or being polite to customers. I won't be back at this location.