Reviews

Overall Total Score
3.3 out of 5
Good | 412 reviews

What Sue M doesn't like about Papa Johns:
We ordered a pizza with a side dish and a bottle of drink. The drink was cold and refreshing, but unfortunately, we received the wrong side dish and some of the pizza was burnt. Overall, it was not a pleasant experience and we would not choose to dine here again. View all feedback.

Reviews from various websites

Tripadvisor
2.1 ★ from 16 reviews
Amanda
22.11.2023 - 07:08

Well I can't comment on the food as I never even received it! After calling up to postpone the order by a little, I was met with a very rude NO. Not only did th...

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Komakino66
22.11.2023 - 07:08

I was at home recently decorating all day and didn't have time to cook, so I decided to order a pizza from this restaurant. It arrived quickly, but unfortunatel...

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Kathleen
22.11.2023 - 07:08

Ordered pizza for delivery. We had to wait over 90 minutes for them to arrive. In the meantime I was calling to get some info on estimated arrival time, but the...

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ChiswickArt
22.11.2023 - 07:08

In store menu on the counter said £3.99, but the server said ignore that, the price is £4.49 Erm i don 't think so Mister! When the server spoke with the manage...

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ChiswickArt
22.11.2023 - 07:08

Messed up the order on delivery, had to return the pizza as they would not come back and change it. pizzas were both wrong and cold, the staff wanted to actuall...

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Recent diners at Papa John's have reported an overwhelming string of disappointments, highlighting severe issues with both food quality and customer service. Many noted incorrect and cold orders, coupled with an alarming lack of professionalism from the staff. Reports included unsanitary conditions and unhelpful responses when attempting to resolve order issues. Long wait times for delivery, sometimes exceeding 90 minutes, further compounded frustrations. Despite expectations of a quality experience, patrons have left feeling dissatisfied and vowing to avoid this establishment in the future, questioning its once-reputable status. Overall, a disappointing dining experience awaits potential customers.

Just-eat
3.4 ★ from 202 reviews
Gastroranking-uk
3.3 ★ from 194 reviews

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