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Contribute Feedback What Evelyn Baker likes about Balans Soho Society:
balans westfield rating 4 of 5 we went to the brunch today. the service was excellent. eating was good (I had the masala omelette) but a little over price for the portions everything in all it would recommend for a quick brunch at shopping View all feedback.
Sadly, as I was a reasonably frequent Balans guest, I am compelled to write a bad review. Cocktails were fabulicios, but alas, that is where the fabulous ended. The menu seems reduced, so we picked bites and sides; croquettes, mac cheese, chicken strips and skin on chips. These I sum up as cold, cold, burned and old. We watched the burned chicken, croquettes and chips in the windows for at least 15 minutes so they were stone cold, even the dishes, when we eventually persuaded the hard pushed waiter to bring g them to us. The chicken was black in places; however, the most inexcusable was the chips. No skin and very old. When I say old, the potatoes had clearly been cooked once and left for a day or two to go grey and powdery. Whether they were fried again on the day I do not know as they too, were cold. All in all, for £127, we had six cocktails and the disappointment of having to order a pizza when we got home. Really disappointing, as Balans used to he a bit if a staple of mine and only ten minutes away. Sorry, Balans, once loved, but from now on forgotten. I recommend the Bull next door feom now on.
Having eaten at Balan’s over in Stratford last year, we decided to eat brunch at Balan’s at Westfield Shepherd’s Bush. Friendly and efficient service, with a good choice on the menu, we opted for the full breakfast and a cheese omelette, adding bacon to the latter. Both meals were freshly cooked to order and were high quality, coffee and orange juice were both good too. Prices were typical of the city. Wouldn’t hesitate to call again.
Yesterday me and my girlfriend came for the first time for breakfast, my girlfriend order a poach eggs on toast, the eggs came overcooked , and they give us a new one , that’s okey the order was eggs on toast with avocado, which the avocado came on the side alone pice everything was separate not put together! Very disappointing because was so expensive with no quality to it , we were expecting some of the prices to be takeout because of the overcooked eggs like a compliment just the coffee or something but nothing, well unfortunately they won’t be a next time !
Service was really poor. Sat at table with no drink or any service for at least 10 minutes. Watched a couple and a group of 4 come in and walk to the bar after 10 minutes. Not enough staff!
Visited this spot with some friends for drinks. The cocktails were great however what made the experience 10/10 was the EXCEPTIONAL Zak who served us. He was absolutely amazing, attentive, friendly and we really enjoyed our time there because of him!!!! Will definitely be back for drinks and the amazing service!!!
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