Dunkin' - Hamilton
Dunkin'
Description
This restaurant suffers from severe shortcomings in both food quality and customer service. Patrons frequently encounter long wait times and inaccurate orders, often compounded by unwelcoming staff attitudes. The drive-thru service proves particularly frustrating, with employees dismissing customers and rushing orders, leaving many feeling unheard and disrespected. Reports indicate that rude interactions and mistakes are commonplace, leading to a negative dining experience. Overall, this establishment falls short of basic service standards, making it difficult to recommend, even for a quick snack. Diners seeking a pleasant meal would be wise to look elsewhere.
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Feedback
The customer service at this restaurant was extremely poor. The women at the drive-thru raised their voices at me and practically tossed my order at me because I didn't inform them that I was there for pick-up, even though I had already mentioned it at the speaker.
This restaurant is awful. The customer service is abysmal and the food is consistently prepared incorrectly. The wait time is always long, even for basic orders, and the drinks are never consistent. The employees have an unwelcoming attitude towards customers.
The service was awful. I visited the drive-thru and asked the server to repeat what she said due to the loud traffic noise. However, I observed her complaining and impatiently gesturing into her microphone.
Bad drive-through experience.
My drink was fine but they need to put a do not enter sign right by the exit of the drive through. Me and another costumer both pulled in and had to back out once realizing the sign pointing to the drive trough was not indicating to pull in there, but to go around. Although I will say I was not paying attention to why the first costumer was backing out, so that was a mistake on my part
Menu
Beverages & Shakes
Pink PomegranateJust Tea
Peach StrawberrySmoothies
GoldenSparkling Lemonade
PurpleHot Drinks
FAQ
More information
QR-Code for the menu
