Panera Bread - Hamden

The customer service at this restaurant was poor. Despite the store hours clearly indicating that it was not yet closing time (9pm), the staff refused to serve... read more The customer service at this restaurant was poor. Despite the store hours clearly indicating that it was not yet closing time (9pm), the staff refused to serve me when I entered 20 minutes prior to the posted closing time. Their response when questioned about why the door was still open was unprofessional and rude.

Urine on the floor in the bathroom. Dirty, out of most ingredients that make up most popular reason like croutons, ???? bread!!! ???? Look all tables available... read more Urine on the floor in the bathroom. Dirty, out of most ingredients that make up most popular reason like croutons, ???? bread!!! ???? Look all tables available full of trash! I want my money back asap

The food took an unusually long time to arrive, even though the restaurant wasn't crowded. The coffee was cold, and they ran out of urns. No one came by to chec... read more The food took an unusually long time to arrive, even though the restaurant wasn't crowded. The coffee was cold, and they ran out of urns. No one came by to check on us during our visit. On a positive note, the staff were very friendly.

I ordered the full-sized Fuji apple chicken salad, which should have come with chicken, but instead, I received a half-sized salad without any chicken. I defini... read more I ordered the full-sized Fuji apple chicken salad, which should have come with chicken, but instead, I received a half-sized salad without any chicken. I definitely won’t be returning.

If you have the chance to meet Connie and enjoy her amazing personality and sense of humor, you're in for a treat. She truly made my evening unforgettable. read more If you have the chance to meet Connie and enjoy her amazing personality and sense of humor, you're in for a treat. She truly made my evening unforgettable.