Funcle's Cafe - Hamden

Funcles has become our go-to breakfast spot. The staff are friendly and the food is superb.

This is a fantastic little spot for breakfast or lunch. The prices were a bit higher than I anticipated, but it was definitely worth it. I tried the bacon, egg, and cheese sandwich for $5.50 and it was delicious! The frozen coffee with premium ice cream for $6-6.50 was also a pleasant surprise and very tasty. The menu is diverse with lots of options, and the specials are creative. It can get crowded at times, so plan for some extra time if you're in a rush. I will definitely be coming back here again! In terms of vegetarian options, they have several to choose from. The parking lot can fill up quickly when they're busy, and there don't seem to be any limitations in terms of wheelchair accessibility.

Fresh food and delicious flavors! They offer fun specials and everything tastes amazing, we were served within five minutes from ordering so that's a plus! Highly recommended

Very fast and kind service. I got the cali girl breakfast sandwich and it was delicious! Coffee wasn't very good, watered down and lacked flavor. Highly recommend for a quick and reasonably priced bite to eat!

I entered Funcles with high expectations reading the 5 star reviews on Yelp and other sites. For my review, I 'll break it down into three components:1. The Food (3 stars): Solid menu with average quality though fell short of great. 2. The Coffee Lids (2 stars): They offer lids with the pull back tabs. There were 3 of us, and the pull back tabs wouldn 't stay down for 2 of 3 cups. Quite annoying when your nose has to hold up the tab each time you go in for a sip of coffee. I realize we 're talking coffee lids here... but it is a breakfast place.3. Customer Service (1 star): This is where the wheels fell off. My wife and I each ordered large coffees. She asked for 2 pumps of hazelnut in hers and I asked for 1 pump of vanilla in mine. Our intention was to get just a little syrup rather than the full amount. The coffees came out quite sweet as they pour it in rather than use the pump bottles like Starbucks where you can count pumps. No big deal, not their fault, and easily fixable. I waited until a time when there were no customers in line and I politely explained the coffee was sweeter than we wanted. I suggested that she give us some extra black coffee in a separate cup figuring we can pour some sweet coffee out and add the black coffee in. I thought it was a reasonable ask and I did so in a kind way as I was not blaming them for the coffee being sweet. Apparently we were out of line as the woman behind the counter rolled her eyes before obliging our request while repeatedly shaking her head in a 'No ' motion throughout the process of pouring our extra coffee cup. While I found the shaming a bit funny, I felt the Funcles team missed out on an easy opportunity to demonstrate good customer service, and instead turned it into a memorable experience of poor customer service. We ultimately gave the woman an additional $5 for the extra coffee after feeling shamed for asking for the extra cup. At this point, she doubled down on her anger exclaiming that we got what we ordered the first time. She was right on this point so I guess she wins.